Job Description

:Location : Bangalore/HyderabadJob Summary This is an Application Production support engagement, providing a (24*7) support for few mission critical MF/Java/.NET/Batch applications hosted on GCP/PCF/on-Premise environments.Years of experience needed Candidate experience 8+ YearsTechnical Skills: Monitor the application/Services/batch availability. Act quickly on the application s(Performance, Availability) and Batch Job failures Perform the required analysis (Code/Log) and escalate to the Engineering team as required. Effectively handle the Incident, Release and Change management. Initiate and drive the Techlines in case of outages/major incidents/Batch abends and ensure Service Restoration in the least time possible. Take care of the daily/weekly/monthly reporting. Own and deliver the user stories assigned as part of the sprint.o The user stories range from application code Debugging, Issue analysis, Code fix, Knowledge base creation, documentation of SOPs, Production Deployments, Pre & Post Patching/Maintenance activities, Service Requests.o Build monitoring solutions using APM tools like Splunk, appdynamics,1000Eyes, ITRS, AppMetrics, MoogSoft, Kafka etc.o Automation of day-day operational tasks.o Be part of the Exit reviews to ensure the best practices are followed to have right code deployed to Production systemso Provide the feedback/recommend improvements to the system which would enable highly stable systems..Certifications Needed:As per industry standardsAbout MphasisMphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis Front2Backxe2x84xa2 Transformation approach. Front2Backxe2x84xa2 uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to clients and their end customers. Mphasis Service Transformation approach helps xe2x80x98shrink the core through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world. Mphasis core reference architectures and tools, speed and innovation with domain expertise and specialization are key to building strong relationships with marquee clients.Skills:PRIMARY COMPETENCY : Production Support PRIMARY SKILL : Production Support PRIMARY SKILL PERCENTAGE : 51 SECONDARY COMPETENCY : Monitoring SECONDARY SKILL : Batch Job Monitoring/Scheduling SECONDARY SKILL PERCENTAGE : 25 TERTIARY COMPETENCY : Monitoring TERTIARY SKILL : Incident management TERTIARY SKILL PERCENTAGE : 24About Company:Mphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology knowhow, domain and process expertise. The accolades we have been garnering can be attributed to our undeterred focus in delivering quality solutions across verticals that meet the challenging requirements of our esteemed customers. We have been recently felicitated by the economic times as the most distinguished digital company 2015. We have also been ranked 29 of 100 largest financial technology vendors by American Banker and BAI in the FinTech Forward Top 100 rankings.

Mphasis