Job Description

Job Title: Mobile & Laptop Technician

Job Overview: We are seeking a skilled and detail-oriented Mobile and Laptop Technician to diagnose, repair, and maintain mobile phones and laptop devices in our retail environment.

Key Responsibilities:

• Diagnose hardware and software issues for mobile phones and laptops
• Perform comprehensive device repairs and troubleshooting
• Replace damaged components like screens, batteries, charging ports, and internal hardware
• Conduct software installations, updates, and system recoveries
• Provide technical support and guidance to customers
• Run diagnostic tests to identify device problems
• Clean and restore devices to optimal working condition
• Maintain accurate repair logs and documentation
• Manage inventory of repair parts and tools
• Provide cost estimates for repair services

Technical Skills Required:

• Proficiency in repairing smartphones (iOS and Android)
• Experience with laptop repair and maintenance
• Knowledge of hardware component replacement
• Understanding of software troubleshooting techniques
• Ability to use diagnostic tools and testing equipment
• Familiarity with various operating systems

Qualifications:

• Diploma/Degree in Electronics, Computer Engineering, or related field
• 1-3 years of professional repair experience
• Certified mobile and laptop repair technician preferred
• Strong technical problem-solving skills
• Excellent hand-eye coordination
• Detail-oriented approach

Tools and Equipment:

• Soldering iron
• Multimeter
• Screwdriver sets
• Diagnostic software
• Anti-static workstation

Physical Requirements:

• Ability to stand for long periods
• Manual dexterity for precise repairs
• Lifting up to 10-15 kg of equipment

Soft Skills:

• Excellent communication
• Customer service orientation
• Patience in explaining technical issues
• Ability to work under pressure

Job Type: Full-time

Pay: ?30,000.00 - ?65,000.00 per month

Benefits:

• Cell phone reimbursement

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

Experience:

• total work: 1 year (Preferred)

Work Location: In person