MIS Responding to customer inquiries via phone, email, chat, or in-person. Resolving customer complaints in a professional and timely manner. Providing product or service information to customers. Processing orders, returns, and exchanges. Handling billing inquiries and resolving payment issues. Escalating complex issues to the appropriate department. Maintaining accurate records of customer interactions and transactions. Option 1 Identifying and implementing process improvements to enhance customer satisfaction. Collaborating with other departments to ensure seamless customer experience. Ability to work flexible hours, including weekends and holidays, depending on the company's needs. Coordinate with internal teams, including transportation, warehousing, and inventory management, to ensure seamless operations and timely delivery of goods. Address customer inquiries, concerns, and complaints in a timely and professional manner, ensuring high levels of customer satisfaction. Coordinate with internal teams, including transportation, warehousing, and inventory management, to ensure seamless operations and timely delivery of goods. Escalating complex issues to the appropriate department.
pls send me an email stsinfo786@gmail.com
Job Type: Full-time
Pay: ?20,000.00 - ?25,000.00 per month
Schedule:
• Day shift
Education:
• Bachelor's (Preferred)
Experience:
• total work: 1 year (Preferred)
Work Location: In person
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