Key Responsibilities :
• Order Verification and Validation :
• Review incoming orders for accuracy, completeness, and compliance with company policies.
• Verify customer information, pricing, product availability, and payment terms.
• Coordination and Communication :
• Liaise with sales, customer service, and logistics teams to clarify order details and resolve discrepancies.
• Communicate with customers regarding order status, changes, or issues that require attention.
• Data Entry and Record Keeping :
• Accurately enter verified order details into the MIS system.
• Maintain up-to-date and accurate records of all orders processed.
• Issue Resolution :
• Identify and resolve order-related issues promptly to minimize delays in processing.
• Escalate complex issues to the appropriate departments or management as needed.
• Reporting and Analysis :
• Generate reports on order verification metrics, discrepancies, and trends.
• Assist in analyzing data to improve order verification processes and enhance accuracy.
• Process Improvement :
• Contribute to the development and implementation of process improvements for order verification.
• Participate in training sessions to stay updated on system changes and enhancements.
• Compliance and Quality Assurance :
• Ensure all orders comply with company policies, industry regulations, and quality standards.
• Conduct regular audits of order records to ensure data integrity and accuracy.
Job Type: Full-time
Pay: ?15,000.00 - ?20,000.00 per month
Benefits:
• Provident Fund
Schedule:
• Day shift
Education:
• Bachelor's (Preferred)
Experience:
• total work: 1 year (Preferred)
Work Location: In person
Application Deadline: 30/07/2024
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