Exposure to Advance excel & must have experience on SAPMaintaining all Data & MIS Reports.Undertake customer surveys, consultation, exit surveys and elicit feedback on service in order to improve service delivery. xe2x80xa2 Challenge current methods of service delivery and identify, recommend and implement improvement. xe2x80xa2 Maintain MIS, network element and MDF as per standard. xe2x80xa2 Random Auditing (for Broadband Connections). xe2x80xa2 Rectifying the fault in RSU and DLC. xe2x80xa2 CAF Flow activities on Lotus Notes within 100% SLA (Service Line Agreement). xe2x80xa2 Maintaining daily records of activities done in RSU
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