Job Description

Middleware Systems Senior Technical Lead


Full-time
Company Description
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Sopra Steria, a major Tech player in Europe with 56,000 employees in nearly 30 countries, is recognized for its consulting, digital services and software development. It helps its clients drive their digital transformation and obtain tangible and sustainable benefits. The Group provides end-to-end solutions to make large companies and organizations more competitive by combining in-depth knowledge of a wide range of business sectors and innovative technologies with a fully collaborative approach. Sopra Steria places people at the heart of everything it does and is committed to putting digital to work for its clients to build a positive future for all. In 2023, the Group generated revenues of EUR5.8 billion.

•The world is how we shape it. •


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• Provide Level 3 support for WebSphere Application Server environments, including installation, configuration, tuning, troubleshooting, and performance optimization.
• Experience in implementation project with building and providing consulting to manage the Middleware stack for complex architecture.
• Diagnose and resolve complex issues impacting application availability and performance. And also supporting root cause analysis (RCA) and implement permanent solutions to prevent recurrence.
• Implement DevOps practices to automate deployment, monitoring, and maintenance tasks related to WebSphere environments using various methods automation scripts (Shell scripting, Python, Ansible) for routine operational tasks and deployment processes.
• Collaborate with development teams to integrate CI/CD pipelines for WebSphere applications.
• Monitor system performance, analyze metrics, and implement tuning strategies to optimize WebSphere Application Server performance.
• Conduct capacity planning and ensure scalability of WebSphere environments.
• Implement security best practices and configurations for WebSphere Application Server environments.
• Create and maintain comprehensive documentation of system configurations, procedures, and troubleshooting steps.
• Provide technical leadership, mentorship, and guidance to junior team members.
• Familiarity with database technologies, particularly with Db2, Oracle, MySQL, PostgreSQL.
• Experience in OS platforms (Linux, Windows, WebSphere, VTOM, Tomcat, mRemoteNG.) and have expertise on Linux Server and Application Management
• Set up monitoring and logging solutions using tools like Prometheus, Grafana, ELK Stack (Elasticsearch, Logstash, Kibana), or Splunk to gain insights into WebSphere performance and operational metrics.
• Develop alerts and dashboards to proactively identify and resolve issues.
• Participate in DevOps practices such as automated testing, continuous monitoring, and iterative development with proven experience as a WebSphere Administrator, with expertise in middleware management and DevOps practices.
• Strong understanding of cloud platforms (e.g., AWS, Azure) and containerization technologies (Docker, Kubernetes).
• Excellent troubleshooting skills and the ability to resolve complex issues.

Preferred Skills:

• IBM Certified System Administrator - WebSphere Application Server.
• Experience with infrastructure as code (IaC) tools such as Terraform or CloudFormation.
• Familiarity with microservices architecture and modern application deployment patterns.
• Understanding of ITIL principles and best practices.
• Relevant certifications (e.g., IBM Certified System Administrator - WebSphere Application Server, Oracle Certified Professional, Red Hat Certified Engineer (RHCE), Microsoft AZURE Cloud certifications) are advantageous.
• Familiarity with ITIL practices and certification preferred to ensure adherence to industry best practices and service management standards.
Qualifications
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BE/B.Tech Additional Information
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24•7 Support Model Expected


At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.


All of our positions are open to people with disabilities.