Job Description

Who we are looking forIn this role, you will work with State Street teams from around the globe to support premier investment management clients. You will have immediate responsibility to oversee all day-to-day transactional responsibilities in a fast-paced, flexible and exciting environment.Why this role is important to usThis is a varied position with a senior level of responsibility within the Transaction Management team, within Middle Office Services. The team is responsible for trade confirmation, trade process, trade settlement, and reporting of trade instructions from clients. The team is also responsible for processing directed lending instructions, wire transfers, and trade exceptions. The candidate is require to ensure service delivery to both internal and external clients, ensure timely response to client initiated queries, and escalation of any unresolve matters to manager for best resolution solution.What you will be responsible forAs Senior Associate, you will\xc2\xb7 Support a large international Investment Management Client during Asia-Pacific hours\xc2\xb7 Provide a high standard of support to both internal or external clients\xc2\xb7 Embrace State Street\xe2\x80\x99s \xe2\x80\x9ccorporate values\xe2\x80\x9d and support a work environment reflective of those values\xc2\xb7 Effectively communicate with clients, custodians, brokers, managers, and peers within State Street\xc2\xb7 Be a strong team player and demonstrate dedication to group and company goals\xc2\xb7 Demonstrate professional maturity and effective time management\xc2\xb7 Demonstrate the ability to analyze a problem, obtain and evaluate information, and reach sound conclusions\xc2\xb7 Ensure all internal/external clients\xe2\x80\x99 inquiries are logged and resolved in a timely and satisfactory manner\xc2\xb7 Ensure all daily and monthly services are delivered in accordance with relevant client SLA\xe2\x80\x99s\xc2\xb7 Ensure all transactions are processed on a daily basis\xc2\xb7 Participate in semi-annual broker review meetings\xc2\xb7 Facilitate new market initiatives setup\xc2\xb7 Contribute to team initiatives around audit, risk management\xc2\xb7 Complete special tasks and projects assigned by the supervisor or manager.What we valueThese skills will help you succeed in this role\xc2\xb7 Excellent attention to detail\xc2\xb7 Must be responsible and take ownership to the job which is allocated\xc2\xb7 Must be organized and able to multi-task often working to tight deadlines.\xc2\xb7 Must have demonstrated an ability to handle numerous activities and to prioritize work effectively.\xc2\xb7 Must be pro-active and be a problem solver\xc2\xb7 Must be highly professional interacting with several departments within the company\xc2\xb7 Must be flexible often dealing with ad-hoc queries from clients.\xc2\xb7 Must demonstrate an understanding of the risks involved in the processes and reflect this in their approach to work prioritization\xc2\xb7 A team playerEducation & Preferred Qualifications\xc2\xb7 BS/BA degree preferred.\xc2\xb7 Understanding of the Investment Management industry, with a minimum 2 years prior business experience.\xc2\xb7 Understanding of Investment Manager Operations, particularly around processes and key deliverables\xc2\xb7 Proven ability to communicate in a clear, concise and professional manner\xc2\xb7 Strong time management skills with the ability to prioritise under pressure\xc2\xb7 Good understanding of State Street operations - technical, systems, policies and procedures - is an advantage\xc2\xb7 PC skills with an excellent understanding of Microsoft Word, Outlook, and Excel.About State StreetWhat we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we\xe2\x80\x99re making our mark on the financial services industry. For more than two centuries, we\xe2\x80\x99ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You\xe2\x80\x99ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.Inclusion, Diversity and Social Responsibility. We truly believe our employees\xe2\x80\x99 diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.State Street is an equal opportunity and affirmative action employer.

State Street