Customer Service & Operations, Customer
Middle Office Associate
Closing date for applications: 26/07/2024
Chennai, India
Permanent
Full Time
#R-00237974
Join our digital revolution in NatWest Digital X
In everything we do, we work to one aim. To make digital experiences which are effortless and secure.
So we organise ourselves around three principles: engineer, protect, and operate. We engineer simple solutions, we protect our customers, and we operate smarter.
Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive.
This role is based in India and as such all normal working days must be carried out in India.
Job description
Join us as a Middle Office Associate
• Take on a new role, where you'll have responsibility for the validation of complex trades booked by our traders
• You'll be managing and resolving queries from traders related to their trade bookings and risk positions
• Hone your analytical skills in a team where we'll take a real investment in your career development
• We're offering this role at associate level
What you'll do
As a Middle Office Associate, you'll be reviewing complex trade bookings by analysts and maintaining the preparation of daily control reports. We'll look to you to establish and maintain good relationships with key stakeholders and trader control teams, as you manage the queries from traders, settlement teams and external parties.
Your responsibilities will include:
• Providing trading and sales support to the markets business
• Maintaining accuracy and completeness of all trade bookings, and performing trade integrity checks
• Validating complex trades booked by the traders
• Making sure that process documentation is updated
• Participating in and executing risk and control related activities
The skills you'll need
We're looking for someone with experience of trade booking and validation. You'll have product knowledge of interest rate swaps, basis swaps and cross currency swaps. We'll also expect you to have strong analytical and root cause analysis skills.
You'll also need:
• A degree in Finance with good post qualification experience in the financial sector
• Knowledge of loan, deposit, forward rate agreement, foreign exchange and overnight index swaps
• A background of working in settlements, middle office or confirmation teams
• Expert knowledge of Microsoft Office, specifically Excel
• Good communication skills, both written and verbal
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