Job Description

Job Title: Merchandiser - Hard Goods (Factory-Based)

Location:

Lalru, Dera Bassi, Punjab

Job Type:

Full-Time

Experience:

2-5 Years

About Knock on Wood

Knock on Wood is a design-led furniture brand known for crafting high-quality, made-to-order wood and metal furniture. Based in Punjab, we serve both residential and commercial clients with timeless craftsmanship and modern sensibilities.

Role Summary

We are hiring a

Merchandiser - Hard Goods

to coordinate between production, design, and client requirements to ensure smooth order execution, timely dispatches, and clear communication across teams. This role sits at the intersection of planning, execution, follow-ups, and MIS reporting on the shop floor.

Key Responsibilities

1. Production Coordination & Shop Floor Liaison

Coordinate daily job card updates and follow-up with production heads for timelines and delivery commitments Ensure accurate information flow between design, production, stores, QC, and dispatch Monitor actual vs planned progress and flag bottlenecks or delays to the management Collect and maintain unit-level data on progress, stage-wise status, and rework for reporting

2. Client Order Execution

Track custom orders and translate client requirements into actionable production formats Ensure samples and mock-ups are delivered as per committed timelines Provide regular updates to the design and sales team on production progress and readiness

3. Inventory & Material Coordination

Liaise with stores to ensure timely availability of materials required for running jobs Reconcile BOMs with issued materials and highlight shortfalls, wastage, or urgent procurements Support QC and dispatch planning with correct product specs and timelines

4. MIS Reporting

Maintain detailed MIS on daily production status, pending jobs, rework logs, and dispatch readiness Generate weekly reports for review meetings (in Excel or Google Sheets) Update trackers on costing, timelines, and delays with inputs from supervisors and QC

5. Visual Merchandising & Client Support

Coordinate photography of finished products and maintain product spec archives Support design and sales with presentations or documentation needed for client meetings Adobe Photoshop or Canva knowledge will be a plus

6. Team & Vendor Communication

Act as a central point of communication between factory floor teams, management, and external vendors Support vendor coordination for outsourced components and ensure timely follow-ups Share work status transparently and escalate proactively when timelines are at risk

Qualifications & Skills

Bachelor's degree in Merchandising, Business, Industrial Design, or related field 2-5 years of experience in a similar role, preferably in furniture, lifestyle, or hard goods manufacturing Strong Excel skills (a must) with experience in tracking sheets, pivot tables, and charts Proficient in

PowerPoint

- ability to create and edit visually appealing presentations for clients or internal reviews Basic working knowledge of

Adobe Photoshop

(or Canva) for product mock-ups, layout design, and visual support material Experience in MIS reporting and production planning Good communication and coordination skills in both English and Hindi/Punjabi Knowledge of quality checks, packaging, and dispatch documentation is desirable

Growth Opportunity

This is a high-visibility role with daily engagement across teams and direct impact on production performance. You'll learn end-to-end manufacturing processes and play a key role in streamlining factory operations at Knock on Wood.

To Apply

Send your updated resume to

career@knockonwood.in

with the subject line:

Application - Merchandiser Hard Goods

Job Type: Full-time

Pay: ?20,000.00 - ?35,000.00 per month

Schedule:

Day shift
Ability to commute/relocate:

Dera Bassi, Punjab: Reliably commute or planning to relocate before starting work (Required)
Experience:

total work: 2 years (Preferred)
Work Location: In person