Listen and type the dictation of the health care professional Manage appointments and their documentation Manage phone call enquiries regarding appointments, scan and blood reports. In particular, the personnel must be trained with BALIKA software -PCPNDT mandatory Manage F Forms and their documentation Daily and Monthly dispatch of scan statistics to the department Follow up with the healthcare provider to ensure the accuracy of the reports Follow patients confidentiality guidelines and legal documentation requirements Perform quality improvement audits The personnel needs to be familiar with hospital information system The personnel may have other duties such as greeting patients, helping them with documentation and billing process The personnel will work in a fixed shift time 9 am to 5:30 pm
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