Job Description

Position: Receptionist Location: Madhapur, Hyderabad : 1. Greeting and Welcoming Clients:

• Welcome clients and visitors with a friendly and professional demeanor.
• Provide a warm and inviting atmosphere as the first point of contact.

2. Appointment Scheduling:

• Manage appointment bookings for clients, including hair treatments, consultations, and follow-up visits.
• Coordinate scheduling to ensure the efficient use of clinic resources.

3. Phone and Email Communication:

• Answer phone calls and respond to client inquiries, providing information about services, pricing, and clinic policies.
• Respond to emails promptly and professionally.

4. Check-In and Check-Out:

• Check clients in for their appointments, ensuring accurate and up-to-date client records.
• Handle check-out procedures, including payment processing and scheduling follow-up appointments.

5. Client Information Management:

• Maintain accurate and organized client records, including personal information, treatment history, and preferences.
• Ensure the confidentiality and security of client data.

6. Payment Handling:

• Collect payments for services and products, issue receipts, and manage cash registers.
• Keep accurate records of financial transactions.

7. Client Assistance:

• Provide information and guidance on available services, products, and promotions.
• Address client questions, concerns, and issues with professionalism and empathy.

8. Clinic Appearance and Maintenance:

• Ensure the reception area is clean, organized, and aesthetically pleasing.
• Report any maintenance issues to the appropriate personnel.

9. Administrative Support:

• Assist the clinic staff with administrative tasks, such as filing, data entry, and inventory management.
• Collaborate with the clinic management to streamline administrative processes.

Qualifications:

• High school diploma or equivalent.
• Previous experience as a receptionist or in customer service is a plus.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Professional appearance and demeanor.
• Knowledge of the beauty and hair care industry is beneficial.
• Proficiency in using office software and appointment scheduling tools.

Job Types: Permanent, Full-time Salary: From 15,000.00 per month Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift

Supplemental pay types:

• Overtime pay
• Performance bonus
• Yearly bonus

Ability to commute/relocate:

• Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required)

Experience:

• total work: 1 year (Preferred)

Speak with the employer
+91 6304681585