Job Description

Job Title: Receptionist cum Admin

Location: Manisundaram Medical Mission Hospital,
288, Phase - 1, Near More Supermarket, South Avenue Road Vallalar, Vellore, Tamil Nadu 632009

Position Type: Full-time

Job Summary:

MMM Hospital is seeking a highly motivated and experienced Receptionist cum Admin to join our team. The ideal candidate will be fluent in Hindi, English, and Tamil, and have a strong background in computer skills and prior experience in a hotel service receptionist role. The candidate will be responsible for managing front desk operations and providing administrative support to ensure efficient hospital operations.

Key Responsibilities:

1. Front Desk Operations:

- Greet and welcome patients and visitors with a professional and friendly demeanor.

- Manage the hospital's main telephone line, directing calls and taking messages accurately.

- Provide information and assistance to patients, visitors, and staff.

2. Administrative Support:

- Handle patient registrations and admissions.

- Manage patient records and ensure all documentation is accurate and up to date.

- Coordinate with various departments to schedule appointments and meetings.

- Maintain inventory of office supplies and place orders when necessary.

3. Communication:

- Communicate effectively in Hindi, English, and Tamil to assist patients and staff.

- Handle inquiries and complaints from patients and visitors in a courteous and professional manner.

4. Computer Skills:

- Proficient in using MS Office Suite (Word, Excel, PowerPoint, Outlook) and hospital management software.

- Maintain and update electronic patient records and databases.

- Generate reports and manage data entry tasks efficiently.

5. Customer Service:

- Ensure high levels of customer satisfaction by providing exceptional service.

- Address and resolve any issues or concerns promptly and professionally.

Qualifications:

- Education: Minimum of a high school diploma or equivalent. A degree or diploma in Hospitality Management, Business Administration, or related field is preferred.

- Experience: At least 2 years of experience as a receptionist, preferably in a hospital or hotel setting.

- Language Proficiency: Fluent in Hindi, English, and Tamil.

- Technical Skills: Proficiency in computer applications, including MS Office Suite and hospital management software.

- Customer Service Skills: Strong interpersonal and communication skills with a customer-focused approach.

Key Competencies:

- Excellent organizational and multitasking abilities.

- Strong attention to detail and accuracy.

- Ability to work under pressure and handle difficult situations with calmness and professionalism.

- Positive attitude and a team player.

Work Environment:

- The role involves working in a fast-paced hospital environment.

- The candidate must be able to work flexible hours, including weekends and holidays, as needed.

Job Types: Full-time, Permanent

Pay: ?15,000.00 - ?25,000.00 per month

Schedule:

• Day shift
• Morning shift

Application Question(s):

• How many years of experience do you have as a receptionist

Experience:

• total work: 2 years (Required)

Language:

• Tamil (Preferred)
• English (Preferred)
• Hindi (Required)

Work Location: In person