Job Title: Receptionist Location: Surya Hospital, Greater Noida Experience Required: 1-2 years Job Type: Full-Time Job Summary: We are seeking a professional and customer-oriented Receptionist with 1-2 years of experience to join our hospital team in Greater Noida. The ideal candidate will be responsible for managing the front desk, handling patient interactions, and providing administrative support to ensure efficient operation of the hospital reception area. Key Responsibilities: - Front Desk Management: - Greet and welcome patients and visitors with a positive and helpful attitude. - Answer and direct phone calls in a polite and friendly manner. - Maintain reception area and all common areas in a clean and tidy manner at all times. - Assist with patient check-in and check-out procedures. - Patient Interaction: - Handle patient inquiries and complaints in a professional and courteous manner. - Provide basic and accurate information in-person and via phone/email. - Assist patients with filling out forms and direct them to the appropriate department or staff member. - Administrative Support: - Assist with a variety of administrative tasks including copying, faxing, and filing medical records. - Prepare and modify documents including correspondence, reports, and memos. - Schedule and coordinate patient appointments and follow-up visits. - Record Keeping: - Maintain and update patient databases and electronic health records (EHR). - Perform data entry and scan documents. - Ensure confidentiality and security of patient information. - Communication: - Communicate with internal hospital staff to ensure prompt resolution of patient inquiries. - Coordinate with various departments to facilitate communication and workflow. Qualifications: - Education: High School Diploma or equivalent. A Bachelor\xe2\x80\x99s degree is preferred. - Experience: 1-2 years of experience as a receptionist or in a related field, preferably in a healthcare setting. - Skills: - Proficiency in Microsoft Office Suite. - Familiarity with medical terminology and EHR systems is a plus. - Excellent verbal and written communication skills. - Strong organizational skills with the ability to multitask. - Friendly and professional demeanor. - Ability to work independently and as part of a team. Key Competencies: - Customer Service Orientation: Demonstrates a high level of customer service. - Attention to Detail: Strong attention to detail and problem-solving skills. - Time Management: Ability to prioritize tasks and manage time effectively. - Adaptability: Flexible and able to handle changing priorities and tasks. Job Type: Full-time Pay: \xe2\x82\xb915,000.00 - \xe2\x82\xb920,000.00 per month Schedule:

• Rotational shift

Experience:

• total work: 1 year (Preferred)

Work Location: In person