Job Description

• Demonstrating the tests for the treatment of the patients.
• Answering phone inquiries in an efficient and effective way.
• Utilizing phone scripts.
• Conducting patient consultations online or in-office comprehensively.
• Making confirmation and reminder calls. Follow-up calls from patient consultations.
• Interacting with patients/family day of the procedure.
• Interacting with referring and co-managing doctor's office.
• Conducting market research and analysis to identify customer needs, market trends and competitive landscape within the healthcare industry.
• Creating compelling marketing collateral, including brochures, presentations, case studies and whitepapers, highlighting the features, benefits and clinical outcomes of our services.
• Coordinating promotional activities and events, such as conferences, seminars, webinars and trade shows to showcase our solutions and treatments.
• Building and maintaining strong relationships with hospital administrators, department heads and influencers to gain insights, foster collaboration and support business development efforts.
• Utilizing digital marketing channels, including website, social media, email campaigns and online advertising to reach target audiences and drive engagement.
• Having excellent interpersonal skills required to work closely and effectively with doctors, clinic staff and understanding patient needs.
• Being personable and empathetic with the patient's needs and concerns.
• Working independently "and" as a valued member of the team.
• Responding to common inquiries or complaints from patients and listen to them attentively.
• Following established protocols.
• Having strong communication skills required to effectively explain laser vision correction, help patients to realize their lifestyle goals, and guide them through a decision-making process.
• Having computer skills.

Job Type: Full-time

Pay: From ?15,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

Experience:

• Medical receptionist: 5 years (Required)

Language:

• HINDI, ENGLISH, LOCAL (Required)

Work Location: In person