Job Role: Medical Officer - Medical ServicesSECTION I: BASIC INFORMATION ABOUT THE JOB ROLE
Job Role Variant: Medical Officer
Manager Job Position: Leader - Medical Services - Site/Office
Job Family: Medical Services
Grade/Level: Medical Services
Sub-Job Family: Medical Services
Value Stream: People, Culture & Infrastructure
A two to three line statement outlining the objective or the reason for which the job exists.SECTION II: PURPOSE OF THE ROLELocation: To support execution of medical & occupational health services in order to ensure healthy and safe operations at site in line with the established overall medical policies and guidelines.List of responsibilities attached to the role are documented below. These responsibilities are representative and the role holder is also responsible for any other job assigned by the superior authorities from time to time. This section is not intended to be an exhaustive listing of all activities done by the role holder. It should capture only the key responsibilities of the role.SECTION III: KEY RESPONSIBILITIES AND ACCOUNTABILITIES OF THE ROLEResponsibilities
Policies, Processes and Procedures
Conduct day-to-day activities & follow all medical and occupational health policies, processes standard operating procedures and instructions so that services are delivered in controlled and consistent manner
Execute initiatives/projects for improvements in medical service processes, specifications, and best practices to achieve functional deliverables
Implement safety, infection control and emergency policy and procedures at all locations as per the goals and objectives
Keep self abreast with leading practices, research studies & trends and contribute to the identification of continuous improvement of systems, processes and procedures
Medical Operational Activities
Assist in managing occupational health centre and perform administrative duties as per the set guidelines
Conduct medical monitoring as per schedule by implementing adequate medical care, maintaining health and safety facilities and social security
Support in guiding patients to avail social security benefits and other entitlements as per organization and regulatory standards
Assist in giving routine/emergency treatment for employees and family members and maintain regular supply of medicines at the medical centres
Support in conducting Occupational Health awareness and CASHe programs and lifestyle disease related workshops to prevent health hazards
Provide Industrial Hygiene services on the premises and gather feedback for continuous improvement as per plan
Compliance, Audit & MIS
Assist in major health incident investigations, audit, and legal queries for occupational health management
Support in investigating any problems that may arise at the clinic, execute clinical trials and support medical research programs
Conduct audit of facilities and services as per the set guidelines and standards
Conduct periodic hygiene surveys and occupational health surveys in adherence to function objectives and goals
Support in maintaining employee health records and database as per set guidelines and in adherence to statutory regulations
Metrics that are used to evaluate the success/performance of the role; specific targets do not need to be included as those would change from Y-o-YSECTION IV: SUCCESS METRICSKey interactions which are essential to execute the role. This will include both internal and external stakeholdersSECTION V: OPERATING NETWORK
Key Interactions:
Internal: Medical staff, business leaders, HR team, etc.
External: Vendors, consultants, hospitals, etc.
Minimum qualification, technical competencies and capabilities which are essential to execute the role. It may not be a reflection of job holder\'s own qualification and competenciesSECTION VI: KNOWLEDGE AND COMPETENCIESEducation Qualifications - Bachelor in Medicine, Bachelor in Surgery (MBBS), Post graduate degree or diploma, Occupational Health Courses (AFIH, CIH, DIH)
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