Job Description

:What are you looking for in a candidate?

• BA/BS degree, typically graduate or equivalent with 2 years\' experience.
• Knowledge of desktop support / PC repair and hardware configuration a plus.
• Knowledge of Logistics and Hardware Distribution methodologies.
• Knowledge of Microsoft Office.
• Good computer and technical skills; quick to learn new tools applicable to the role.
• Excellent communication and interpersonal skills.
• Willingness to work in a dynamic, fast-paced environment.
• Strong customer services skills with the ability to maintain professionalism under pressure.
• Exhibits strong organizational skills, attention to detail and follow-through. Ability to multitask in a dynamic environment.
• Analytical skills and ability to meet deadlines.
• Ability to lift, carry, push, or pull up to 50 Ibs and perform other duties as assigned.

Career Level - IC1Responsibilities:The Role

• The Technician will be responsible for monitoring and processing of daily hardware requests with accuracy in a timely manner.
• Perform hardware receiving, inspection, put away and cycle counting to maintain inventory accuracy.
• Organize inventory and handle variety of daily operations inquiries and issues. Assist team with hardware devices configurations for laptops, network equipment, tokens, etc.
• Perform hardware setup and installation, deliver hardware to internal network sites, and participate in projects as dictated by the business need.
• Review and update procedures to ensure accuracy to meet business requirements. Keep lab & associated work areas clean, safe and follow all safety guidelines, and consistently demonstrates and incorporates principals of safety for self and others into daily activities.
• Identify areas for process improvement, cost savings, and collaborate with associates to improve efficiency, productivity and processes.
• Communicate to management team regularly operational status and provide insights on performance trends as well as recommendations on how to exceed plan and accelerate productivity and growth.
• Perform transactions, maintain accurate system data, analyzing and creating operational reports, and data entry and system transactions using Oracle applications and provide daily status and reports to management.
• Troubleshoot basic issues independently and report issues to management. May travel to assist network hardware installation or removals.
• Work involves some problem solving with assistance and guidance in understanding and applying company policies and procedures.
• Ship hardware to end user or destination, in compliance with Oracle Policies and Procedures. Familiarly with Parcel Carrier Procedures, Systems and Transportation Networks essential.

Additional Requirements

• Responsible for shipping, receiving, storing, and distributing Computer Hardware, Peripherals and related and equipment. Includes material planning and scheduling.
• Meets with suppliers to ensure highest quality Hardware deliveries within established lead times.
• Work involves some problem solving with assistance and guidance in understanding and applying company policies and procedures.
• The Technician is an essential role and will report to our Oracle M&D office daily. This position does not offer teleworker or remote/working from home options.

About Us:As a world leader in cloud solutions, Oracle uses tomorrow\'s technology to tackle today\'s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.When everyone\'s voice is heard, we\'re inspired to go beyond what\'s been done before. It\'s why we\'re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.We\'ve partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.We\'re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.Disclaimer:Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans\' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

• Which includes being a United States Affirmative Action Employer

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