Master Trainer
Year Remote, India
Job Description
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NCRi is a global organization with multiple locations in Canada and abroad. We provide a wide range of business solutions to make businesses thrive. We are a solutions partner for flawless AR, omni channel CX, data-driven transformations with our Data-Analytics, and smart solutions with our software development. Our mission is to develop and support digital solutions for our consultants and clients, so they get better, faster insights and results. We are at the forefront of the digital disruption in consultancy by delivering technology solutions that help solve the most difficult problems.
We are looking for a Master Training who will identify, monitor and facilitate training needs in the organization, and design, plan, and implement training programs, policies, and procedures to fulfill those needs. This role requires the ability to keep adult learners engaged and enthusiastic throughout the training program. The position requires overseeing the daily activities of trainees on a global level.
Core Responsibilities (include, but not limited too)
- Develop personalized and group training programs to meet unique corporate requirements.
- Create training materials with measurable goals.
- Ability to combine client curriculum with company values and core training principles.
- Use effective and targeted training approaches.
- Ability to present and speak to executive level presentations.
- Assess organizational performance to ensure that training meets business needs while also enhancing performance.
- Communicate effectively with team members, trainers, and management.
- Develop a curriculum to provide strategic training based on the organization\'s objectives.
- Select and manage resources, including developing and delivering training in collaboration with internal staff and training providers.
- Stay informed on training trends, advances, and best practices.
- A bachelor\'s degree in human resources or a similar area is an asset.
- 4+ years of expertise in training and development management in an adult environment.
- Training experience in a BPO environment is required.
- Experience in delivering training through multiple platforms/virtual.
- Superior written, verbal, and interpersonal communication abilities with excellent English language skills.
- Prior successful experience in professional adult training, development and delivery.
- Critical thinker with creative problem-solving abilities.
- Highly computer literate, with expertise in Microsoft Office (Advanced Excel) and related business and communication technologies.
- Familiarity with both classic and current training methods.
- Outstanding organizational and time management abilities.
- Strategic, analytical and innovative approach.
- Extensive attention to detail.
- Ability to work hours based on international schedules.
- This position can be performed remotely in the India
- This position requires excellent home internet connection as well as a secure working location
- This position will work the same hours as our Toronto office based on business needs.
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Job Detail
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Job IdJD3243769
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationRemote, India
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EducationNot mentioned
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ExperienceYear