Job Description

With the industrys #1 Continuous Testing platform, Tricentis is recognized for reinventing software testing for DevOps. Through agile test management and advanced test automation optimized to support 150+ technologies, we provide automated insight into the business risks of your software releases transforming testing from a roadblock to a catalyst for innovation. The result is accelerated software delivery speed, improved cost efficiency, and reduced business risk.

We are building the digital foundation to support the rapid growth of Tricentis. Data Governance is an important element of Digital Transformation and will help us drive data-driven decision making to support business growth.

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Work you\'ll do as a Customer Master Data Management Analyst

• Manage customer data entry including responsibility for validation, accuracy, and overseeing customer hierarchy system setup via analytical tools and research
• Accountable for documenting data classifications and terminology
• Responsible for improving data quality to ensure trust and confidence in using data to drive business decisions
• Drive policies, procedures, and internal controls affecting the quality of data
• Collaborate with sales and operational staff to evaluate customer data quality and address those needs through standard procedures and data entry processes
• Consult functional business owners to ensure accurate representation of customer data definitions and key attributes as single source of truth

Qualifications:

• 1 year experience working with and/or using complex multi-tier customer structures in Enterprise environments
• Bachelors degree in data management, data science, etc. preferred
• Hands on experience researching master data by using external and internal application and data resources
• Experience using enterprise systems for Data Analysis and Data Entry; Experience with Salesforce preferred
• Proficiency with MS Excel and Word
• Experience with data entry and cleansing

• Strong customer service and communication skills, written and verbal
• Track record of establishing strong, consultative working relationships and ability to communicate effectively with employees at all levels of the organization
• Demonstrated ability to drive deliverables independently, manage workload to drive results, and prioritize tasks based on sense of urgency
• Diligence and attention to detail

Travel (less than 5%)

Why Youll Love Working at Tricentis:

• Were passionate creators - of products, of experiences and of the future of software testing automation.
• We offer great benefits including 100% coverage of medical & dental premiums (depending on plan type), and company paid volunteer days
• We live our values of Customer Success, Continuous Innovation, One Team, Empowerment, and Give Back. Team members truly want the best for each other and the company. People are happy to share their insights and lend help when needed.
• Our commitment to diversity and inclusion runs deep. We actively seek out those with different perspectives and consciously take steps to ensure everyone has a voice. We want to make the best; most innovative products and we need multiple perspectives to do that. That isnt just lip-service; we update our processes if we find a way it can be more inclusive.

Tricentis