Job Description

Location: No C 29/ B, 2nd Avenue 2nd Floor, Anna Nagar, Near Anna Nagar Super Market, Chennai, Tamil Nadu 600040, India

Company Overview: Satheesh Balaji Chit Funds Private Limited is a leading chit funds company in India, dedicated to providing financial solutions to a diverse clientele. We pride ourselves on our integrity, customer-centric approach, and commitment to excellence.

Position Overview: We are seeking a dynamic and experienced Branch Manager to lead our Anna Nagar team. The ideal candidate will have a strong background in chit fund operations, team management, and customer service.

Key Responsibilities:

Branch Operations & Management: Oversee the daily operations of the branch, ensuring compliance with company policies and regulatory guidelines.
Monitor and manage branch financials, including budgeting, forecasting, and P&L responsibilities.

Team Leadership: Lead, mentor, and train branch staff to achieve operational excellence and provide exceptional customer service.
Conduct regular team meetings to ensure alignment with company goals and objectives.

Business Development: Develop and implement strategies to grow the branch's customer base and enhance profitability.
Foster relationships with existing clients and identify opportunities for cross-selling and upselling.

Customer Service: Address and resolve customer complaints and concerns promptly and professionally.
Ensure the branch delivers a consistent and high-quality customer experience.

Risk Management: Implement risk management strategies to minimize potential losses.
Ensure all transactions and operations adhere to legal and regulatory requirements.

Reporting & Analysis: Prepare and present regular reports on branch performance, challenges, and opportunities to senior management.
Analyze branch metrics to identify areas for improvement and implement necessary changes.

Qualifications:

• Bachelor's degree in Business Administration, Finance, or related field.
• Minimum of 3 years of experience in chit fund operations, with a preference for those with managerial experience.
• Strong understanding of chit fund regulations and industry best practices.
• Proven track record of achieving sales targets and growth objectives.
• Excellent leadership and team management skills.
• Strong analytical, problem-solving, and decision-making abilities.
• Proficient in MS Office and relevant financial software.
• Fluent in English and Tamil.

What We Offer:

• Competitive salary and performance-based bonuses.
• Opportunities for professional growth and development.
• Comprehensive benefits package, including health insurance and retirement plans.
• A supportive and collaborative work environment.

Interested candidates are invited to send their resume, along with a cover letter detailing their relevant experience, to [HR email address]. Only shortlisted candidates will be contacted.

Satheesh Balaji Chit Funds Private Limited is an equal opportunity employer and values diversity in its workforce.

Job Type: Full-time

Pay: ?15,000.00 - ?35,000.00 per month

Jadwal:

• Day shift

Upah Tambahan:

• Commission pay
• Performance bonus
• Yearly bonus

Ability to commute/relocate:

• Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Do you have any past experience working in a chitfunds company? (Yes or No)
• Have you had any prior experience working in a financial institution (Banks, finance companies, etc.)? (Yes or No)

Education:

• Bachelor's (Preferred)

Experience:

• total work: 4 years (Preferred)

Work Location: In person