Job Description

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Join our dynamic Audience Management group, where you will collaborate with various teams to enhance Marketing & Servicing communications. This role offers an opportunity to support acquisition and engagement across diverse sectors, providing a platform for you to showcase your proficiency in business analysis, data processing, and data engineering.

Job Summary

"As a Marketing Data & Analytics - Audience Data and Reporting Analyst in the Audience Management group, you will partner with various teams to apply required suppressions on real-time opportunities for Marketing & Servicing communications. You will utilize your skills in business analysis, data processing, and data engineering to support acquisition and engagement across various sectors. This role provides an opportunity to collaborate with business partners, legal and compliance teams, and to contribute to global process improvements.

Job responsibilities

• Review suppression rules for use cases and eligibility criteria of audience using Sapiens, Athena and similar cloud-based tools against requirements and suppression guidelines.
• Have clear understanding of the control standards, regulatory and legal requirements for the function and incorporate these in testing the Sapiens rules and reports.
• Partner closely with development, product, and strategy teams for resolution of any exceptions to controls standards, identify data discrepancy or issues through root cause analysis, impact analysis and contribute to resolution and mitigation of issues as well as risk.
• Identify correlations and trends in data and communicate impacts that could drive automation and standardization across the org.
• Identify and implement ideas for global process improvements to increase process efficiency.

\'Required Qualifications, Skills and Capabilities\';

• Bachelor\'s Degree or above. Minimum 3+ years of demonstrated experience with Data and Analytics focused projects preferably in banking or financial industry.
• Proven experience in quality reviews, quality assurance as well as both manual and system testing is a must. Sound knowledge of test methodologies related to different phases of the software test life cycle.
• Demonstrated experience in rules management - Sapiens, AB Initio BRE, IBM ODM, or similar platform. Experience in Alteryx, Power BI and Tableau is a plus.
• Advanced experience with SQL is a must. Experience required in relational databases such as Oracle, Teradata, Snowflake. Experience with other programming languages (e.g., VB, VBA, Python, SAS, Java, Unix shell scripting).
• Detail oriented and expert in tracking multiple test cases simultaneously. Ability to encompass and analyze large sets of data.

Preferred Qualifications, Skills and Capabilities\'

• Excellent written and verbal communication skills with the ability to share and present findings to business partners.
• Experience in cloud technologies like Athena is a strongly preferred. Competency to continuously learn new data, tools, and platforms.

About Us:

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world\'s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants\' and employees\' religious practices and beliefs, as well as any mental health or physical disability needs.

About the Team:

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We\'re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.

JPMorgan Chase