Job Description

• Job Title: Customer Support Executive (Night Shift)

• Job Type: Full-time, Night Shift

• Industry: Market Research, Software Outsourcing Services, Application Processing Services, Back Office Administration, BPO & KPO Services

• Location: Vastrapur, Ahmedabad

• Shift Timing: 8:00 PM - 5:00 AM (Saturday & Sunday Off)

• Education: 12th/Any Graduate (Pursuing candidates not allowed)

• Job Category: KPO

• Salary: Up to 20,000 INR per month

Contact Information:

• Email: recruiter5@siinternationals.com
• Phone: 9313292442

Job Responsibilities:

• Provide exceptional customer support through voice processes.
• Conduct market research as required by the project.
• Assist customers in resolving their queries and concerns.
• Handle incoming and outgoing calls professionally.
• Respond to customer emails and inquiries promptly and effectively.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to achieve team goals and targets.
• Adhere to company policies and guidelines at all times.

Qualifications:

• Minimum educational requirement: 12th pass or Any Graduate.
• Pursuing candidates are not eligible for this position.
• Strong communication skills in English.
• Good interpersonal and problem-solving skills.
• Ability to work effectively during the night shift (8:00 PM - 5:00 AM).
• Previous experience in customer support or a related field is a plus.
• Familiarity with BPO and KPO services is an advantage.

Salary and Benefits:

• Competitive salary of up to 20,000 INR per month.
• Opportunity to work in a dynamic and growth-oriented environment.
• Training and career development opportunities.
• Friendly and supportive work culture.
• Saturday and Sunday off.

How to Apply:

Interested candidates are invited to apply by sending their resume to recruiter5@siinternationals.com.or sharmaektasip@gmail.com For any further inquiries, please contact us at 9313292442. Join our team and be part of our exciting journey in the world of market research and customer support.

Regards,

Ekta

Expertia AI Technologies