Job Description

Job Title: Marathi speaking Help desk support

Location: Watch Your Health Head office, Thane- Wagle Estate.

Employment Type: Full-time

About our company:

Watch Your Health (WYH) is a prominent Health-Tech provider in the Indian healthcare space since 2015, providing Hi-End B2B customised wellness solutions to insurance companies, Pharma companies, Hospitals and Path Labs. We are partners to these companies who reward healthy behaviour & innovatively driving Client Engagement & Digital Wellness of its customers.

All our tech solutions are entitled to patient engagement and patient support. Providing a platform to engage customers, assess and mitigate health risks, save costs by digitizing various functions through enterprise level SAAS.

We are looking for motivated helpdesk support to join our team for the appointment generation process. The role involves reaching out to ex-patients of a renowned hospital and persuading them to revisit their healthcare needs.

Key Responsibilities:

Make outbound calls to ex-patients from the provided database.

Educate them about the hospital's services and encourage revisits.

Build rapport with patients and address any queries.

Maintain call records and follow up as needed.

Achieve daily/weekly appointment targets.

Requirements:

Graduate in any field.

Fluency in Marathi & Hindi is a must.

Experience in tele-calling /customer service is preferred, but freshers are welcome.

Good communication and persuasion skills.

Comfortable working from the Thane office.

Immediate joiners preferred.

Salary Range:

?11,000 - ?12,000 per month

Shift Timings:

9:30 AM - 6:30 PM

Working Days:

Monday to Saturday (First 2 Saturdays - Half day working)

Sunday is a fixed weekly off

Benefits:

Fixed salary + performance-based incentives.

Growth opportunities within the company.

Supportive work environment.

If you have excellent communication skills and enjoy interacting with people, we'd love to hear from you!

To apply for this job email your resume to Hr Recruiter Saili Kupekar on recruiter12@watchyourhealth.com or whats app on +91 73044 36700

Job Type: Full-time

Pay: ?11,000.00 - ?12,000.00 per month

Benefits:

Provident Fund
Schedule:

Day shift
Language:

Marathi (Required) English (Preferred)
Work Location: In person