Job Description

Business DivisionsGroup FunctionsYour roleAs a Mandatory Learning Coordinator in our team you will play a pivotal role in ensuring that UBS employees in all areas receive and complete their mandatory training requirements. In this global role you will:
- take full responsibility for the coordination and rollout of all assigned mandatory online training
- maintain existing training initiatives
- analyze mandatory training nomination criteria against the Learning Management System requirements
- respond to end-user requests and be second level support contact on day-to-day administrative requests
- produce scheduled and ad-hoc reports to various internal stakeholders
- manage strong relationships with all internal clients and stakeholders through effective delivery
- create and maintain learning objects (curricula, e-tests, online courses and materials) in Learning Management System
- test and troubleshoot eLearning SCORM filesFunction CategoryHuman Resources (HR), Training and developmentJoin usAt UBS, we embrace flexible ways of working when the role permits. We offer different working arrangements like part-time, job-sharing and hybrid (office and home) working. Our purpose-led culture and global infrastructure help us connect, collaborate, and work together in agile ways to meet all our business needs.From gaining new experiences in different roles to acquiring fresh knowledge and skills, we know that great work is never done alone. We know that it's our people, with their unique backgrounds, skills, experience levels and interests, who drive our ongoing success. Together we're more than ourselves. Ready to be part of #teamUBS and make an impact?Contact DetailsUBS Business Solutions SA
UBS RecruitingYour teamOur global team is located in Poland (Krakow), India (Pune) and US (Nashville) and is part of the Learning Operations department. We make sure that all UBS employees understand the basic concepts, policies and best practices that guide UBS business activities.Your expertise- a bachelor's degree or relevant working experience
- your language skills: fluent English (additional assets: German, Italian or French language skills)
- previous customer service/learning background
- advanced MS Office skills and good analytical skills
- strong delivery focus
- quick learner who is able to operate new training tools and systems
- detail-oriented with thorough and independent working style
- able to prioritize, identify problems and seek solutions
- team playerAbout usUBS is the world's largest and the only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors..We have a presence in all major financial centers in more than 50 countries.How we hireWe may request you to complete one or more assessments during the application process.

UBS