Job Description

With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world\xe2\x80\x99s biggest brands\xe2\x80\x94and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We\xe2\x80\x99re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. Now, we\xe2\x80\x99re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing., People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower. Welcome to the relentless pursuit of better.
We are inviting applications for the role of Domain Trainee - Claims
We\'re looking for someone with deep understanding of US travel claims processing / travel industry & responsible for handling travel claims of Medical Treatment/hospitalization, Trip Cancellation, Baggage/Personal Items loss etc
Responsibilities

• End to end knowledge of Travel claim lifecycle, identify duplicate/ inappropriate Claims and take actions accordingly
• Responsible to handle varied volumes of workloads and to reach targets and deadlines on a timely basis
• Experience of handling new transitions, phasing from strategic assessment till operations set up with zero surprise delivery
• Ability to build positive collaborations across business and technical communities
• Participates on improvement in execution initiatives for business divisions
• Develop contingency strategies and plans for staffing changes
• Comprehension, decision making, multi-tasking, strong written communication and customer service skill/demeanor to clearly articulate the resolution
• US working hours and it is permanent night shift (7 PM to 4 AM IST)
• There is no fixed Saturday and Sunday offs and there is 5 day working culture with weekend working

• Any Graduate except technical
• Excellent P&C Insurance knowledge
• Proven experience in domain
• Excellent analytical skills

• Ability to multi task and prioritize activities
• Ability to work independently
• Transition and operations set up experience
• Experience of front ending with customer