Job Description

About _VOISVOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK.Over 29,000 highly skilled individuals are dedicated to being Vodafone Group\'s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more.Established in 2006, _VOIS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone.About _VOIS IndiaIn 2009, _VOIS started operating in India and now has established global delivery centres in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, _VOIS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more.Job Role & ResponsibilitiesRole purpose:

• The incumbent will play a key role in assisting the Head of Technology _VOIS through seamless execution of all administrative & secretarial activities.
• The role holder will also assist the Head of

Function 2
for seamless execution of all administration & secretarial activities. * The role holder would be expected to manage calendar, coordinate with admin and travel desk in making travel arrangements (Domestic & International), ensure seamless visitor management, assist in coordinating meetings & reviews and track minutes etc.

• The incumbent is expected to enable the RM to focus on core activities by supporting in administration and organizational tasks, governance functions and record keeping.
• The incumbent is also expected to connect and coordinate with the EA community across _VOIS and group and ensure effective and seamless support for RM.

Key accountabilities and decision ownershipCalendar Management:

• Effective Calendar Management ensuring \'zero\' conflicts in meeting scheduling.
• Developing and maintaining professional communications internally and externally

Travel Arrangements:

• Make arrangements including booking of meetings, preparing of agendas, issue of tickets, visa foreign exchange etc.
• Effective co-ordination of business trips (domestic & international) including itinerary preparation, meeting schedules, preparation of agenda etc.
• Co-ordination with admin department for various requirements.

Visitor Management:

• Ensure smooth visitor management end to end.
• Co-ordination with various departments for visits of key stakeholders.
• Prepare, edit & distribute itineraries, letters, memos and meeting minutes and keep track of events and meetings.
• Support in claim preparation/ travel co-ordination as and when required.
• Send pre-reads to key stakeholders as per specified timelines

Meetings:

• Effective organization support that includes meeting set up, collection of data, prepare or gather pre-read, Reports and analytics, power-point preparation, room booking, catering arrangements, effective signature / approval process for expenses, etc.
• Provide the secretariat function for the primary Governance & Operational meetings, including agendas and minutes etc.
• Capturing Minutes of Meetings and follow-up on actions / call over for the Leadership Team and direct reports
• Prepare and update documents, reports, charts, presentations and action logs
• Create database and MIS required for weekly and monthly governance forums

Internal Communication:

• Newsletters, important messages during the year to be sent from executive\'s desk
• Events related to Employees and Customers
• Any specific projects with reference to Communications
• Establish a strong collaboration with other _VOIS departments and external teams including EA\'s to \xe2\x80\x9cGlobal Heads\xe2\x80\x9d
• Organize Team events and key visitor support during their visit

Projects:

• Manage any other departmental projects as identified and assigned from time to time

_VOIS Equal Opportunity Employer CommitmentIndia:_VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees\' growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics.As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 5 Best Workplaces for Diversity, Equity, and Inclusion, Top 10 Best Workplaces for Women, Top 25 Best Workplaces in IT & IT-BPM and 14th Overall Best Workplaces in India by the Great Place to Work Institute in 2023. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do.By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills!Apply now, and we\'ll be in touch!Who we areYou may have already heard of Vodafone - We\'re a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.As part of our global family, whether that\'s Vodafone, Vodacom or _VOIS, you\'ll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognise and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social, or marital status.Together we can.Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

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