Job Description

About the Organization : Lotus Petal Foundation has been in the nonprofit sector for more than 10 years. Our objective is to create equal opportunities for underprivileged children living
in urban and semi-urban areas to enable upward social mobility. We create high-impact interventions in Education, Nutrition, and Livelihood by using innovative methodologies, scientific rigor, use of data, and analytics for the child and also for his/her community. Alongside, we are proud to mention that we are "Great place to Work" certified for the 3rd consecutive year.

Job Title : Manager - Donor Relation & Service

Required Experience : 6-8 years

Purpose of the Job : Deliver all donor-related activities and expectations with ownership on delivering desired quality, effectiveness, efficiency, and correct cost. It is a critical role in maintaining strong relationship with donors and ensuring their needs & enquiries are addressed timely.

Responsibilities :

Donor Communication:

1. Act as the primary point of contact for assigned donors, responding promptly to

inquiries, acknowledgments, and requests for information.

2. Cultivate strong relationships with donors through regular communication, including

emails, phone calls, and personalized correspondence.

3. Meet the communications requirement of CSR partners, cover the donor event and

contribute to the creatives, content, and social media post.

Donor Recognition and Stewardship:

4. Implement strategies for recognizing and acknowledging donors, including thank-

you letters, videos and donor appreciation events.

5. Ensure that donors receive regular updates on the organization's activities, impact,

and achievements.

Database Management:

6. Maintain accurate and up-to-date records of donor information, interactions, and

contributions in the organization's database.

7. Keep track of donor contributions, preferences, and engagement metrics to improve

the funding & collaboration prospects.

Donor Reporting:

8. Prepare high quality, analytical impact reports with relevant data, graphs & tables.

9. Ensure adherence to project commitments, timelines, input & output matrix, fund

utilization and submission of reports & other compliances as per TOR/MOU.

Donor Feedback and Evaluation:

10. Solicit feedback from donors on their experience, and use this information to

improve donor satisfaction and retention.

11. Evaluate the effectiveness of donor relations strategies and make continuous efforts

for improvement.

Compliance and Ethics:

12. Ensure compliance with CSR law/rules and ethical standards related to fundraising

and donor relations.

13. Uphold the highest standards of confidentiality and integrity in handling donor

information and transactions.

Job Types: Full-time, Permanent

Pay: ?60,000.00 - ?80,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift

Work Location: In person