Manager Customer Service

Year    Bangalore, Karnataka, India

Job Description


Key responsibilities- Support the Business Development Function including management of quotations & material requirements within the Category for New Business Quotes, as well as Provision and maintenance of Standard Costing Templates. Design, implement and maintain an ongoing site audit program that holds Site Management and Security providers accountable for maintaining process and procedure to required levels. Escalate risk to Regional Presidents in a timely and concise manner, when required. Take overall responsibility for coordinating the company\'s response to any theft or breach of security in a cross functional manner, (i.e. linking police, internal Operations, external Security providers and the company\'s insurance function). Provide specifications and requirements to the Purchasing department, as and when required, to source security services and equipment. Maintain excellent security provider relations to ensure a reliable, competitive key supplier base. Maintain ongoing and recorded Supplier Performance Reviews and KPIs with security providers. Partner with the Regional Health and Safety Manager to ensure seamless communication with the sites. Maintain relationships with regional law enforcement bodies to benefit from local crime intelligence. Ensure compliance with all state and federal legislative requirements within the security function. Direct regional compliance to security policies and procedures measured through an effective site audit program. Minimize the risk to the company of theft of customer product or company/customer property. Maintain good relations with internal Operational Management, in order to provide adequate support. Other duties as assigned

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Job Detail

  • Job Id
    JD3051100
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Bangalore, Karnataka, India
  • Education
    Not mentioned
  • Experience
    Year