Manager Website Operations Internet/ecommerce
Job Description
Site Operation Manager
- Manage site/app optimization, merchandising, and customer engagement through well executed campaigns
- Take complete ownership of all operations asks for campaign execution
- Identify and track site/app KPIs, NPS and CSAT for internal and external customers through well executed campaign, impact of campaign in line with business goals like growth and engagement, own and drive campaign success metrics
- Be responsible for site/app engagement levers through web content creation & consumer behavior
- Strategize with the stakeholders on campaign and content calendar in line with key events and BAU schedule.
Skill Required :
- Hold 12+ years of work experience preferably in e-commerce operations
- Have lead and managed a team of 20+ team members
- Are strong in site/app operations and digital merchandising understanding ecommerce and digital play
- Have capability to do pipeline management and program management
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Job Detail
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Job IdJD3012493
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBangalore, Karnataka, India
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EducationNot mentioned
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ExperienceYear