Job Description

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India\'s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly \'Digital India\' by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.We\'re proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best.VIL\'s goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees.VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.VIL is an equal opportunity employer committed to diversifying its workforce.RoleTM- DATA Core OperationsJob Level/ DesignationM1Function / DepartmentTechnology, PS CoreLocationCochin, KeralaJob PurposeO&M of DATA coreKey Result Areas/Accountabilities * Operation & Maintenance of ZTE/CICSO PACO nodes and Routers

• Timely roll out of PS Core Network
• Adherence to the NWS Processes
• NW Modification & Augmentation
• Ensuring Network Availability

99% * Customer Complaints Handling

• To work in 24X7 shift

Core Competencies, Knowledge, Experience * Should have Knowledge on PS domain

• Should have Knowledge on VoLTE
• Should be able to troubleshoot customer complaints
• Should be familiar with PS signaling flow
• Should poses knowledge to take trace from Protocol analyzer and troubleshoot call failures/System failure in short time frame
• Should have knowledge on IP domain

Must have technical / professional qualifications * Bachelor of Engineering in Electronics & Telecommunication with at least three years of PACO experience

• Preferably Job experience in the ZTE/CISCO PACO nodes / Routers on regular O&M and troubleshooting

Vodafone Idea Limited (formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone partnership

Vodafone Idea