Job Description

Job descriptionSome careers have more impact than others.If youre looking for a career where you can make a real impression, join HSBC and discover how valued youll be.HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.We are currently seeking an experienced professional to join our team in the role of Manager, Triage InvestigationsPrincipal responsibilities

• Working with a team who will undertake preliminary review of referred cases to expected standards through to case completion or escalation to other FC Investigations teams for further investigation.
• Assessment of referrals received via Financial Crime Unusual Activity Report (FC-UAR), email, or external source
• Identifying and prioritizing referrals received where special action is required or Where urgent action is required
• Staff-related referrals (internal investigations)
• HSBC Confidential referrals
• Assessing / validating that the referral meets acceptance criteria
• Undertaking HSBC exposure check, risk exposure, external research, and assessing case rating
• Passing case onto other Investigations teams or other ( Financial Crime )FC Teams (by agreed method)completing the case and closing the case as appropriate.

Requirements

• Principal point of referral for all relevant investigations, which may originate from various internal or external sources.
• Continuously monitor and action requests that arrive in the team inbox.
• The provision of timely and reliable assessment and triage on potential financial crime risks to improve risk management decisions within FC.
• Completion of Case Intake Assessment and all associated logging to determine action status of request.
• To adhere to the globally defined investigations procedures or approved country variances across FC Investigation, which are designed to support the operational effectiveness of the investigative capability.
• Ensure that all cases are correctly entered onto the case management system.
• Implement company policy and contribute to the attainment of functional results
• Ensure the quality of tasks/services provided by colleagues, involving regular process checks or review of output by a co-worker and/or supervisor
• Provide advice and assistance through application of acquired knowledge
• Continually reassess the operational risks associated with the role and inherent in the business, taking account of changing financial crimes threats, geopolitical, economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology. Monitor in accordance with the Principal Accountabilities set out above.
• Ensure the fair treatment of our customers is at the heart of everything we do, both personally and as an organization

Youll achieve more at HSBCHSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.***Issued By HSBC Electronic Data Processing (India) Private LTD***

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