Job Description

Role TM- prepaid System Ops & Admin Function / Department Technology Location Kolkata Job Purpose Operation & Maintenance of IN and related Nodes Implementation of new Nodes and Integration with existing network elements Expansion and upgrade Hardware support and Inventory Management User access management in IN and Vtopup Regulatory Compliances & Process Implementation Partner and Vendor Management Key Result Areas/Accountabilities Keeping uptime of all IN and associated nodes KPI monitoring and maintaining IN projects - Hardware / Software expansion and upgrade, patch implementation, integration with new core and associated nodes Implement System integrations of IN nodes, existing and new, with Core / VAS nodes, IT systems etc Faulty HW replacement / spare management / coordination with SNOC for FM R&R / RMA management Comply with all regulatory agencies & internal compliance requirements & Implement of processes HW/SW, operational problems/issues, testing new features & allied activities under vendor scope Creation, deletion and modification of user ID as per SOP for IN and Vtopup Core Competencies, Knowledge, Experience Must have basic understanding of prepaid call flow Must be conversant with Amdocs / Optima (RECC) charging systems, knowledge on Ericsson charging system will be appreciated Must have at least 4-6 years of experience in System Ops & Admin in Amdocs charging platform Must have knowledge of SQL/PLSQL query Must have knowledge of unix/Linux OS and scripting Good Scripting and Programming knowledge including Shell, Perl, automating and streamlining routine maintenance tasks Working knowledge in Debugging and Analyses of complex issues within large scale operation platforms Good communication skill for liaising with other cross functions like Marketing, RA etc Should be flexible enough to support business during odd hours, week end and holiday Must have knowledge of Voucher management and Vtopup systems Must have technical / professional qualifications . Engineering Graduation in Electronics / Electronics with Communication / Computers Science

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