Job Description

Hyland Software is widely known as a great company to work for and a great company to do business with. Being a leader in providing software solution for managing content, processes and cases for organizations across the globe we enabled more than 20,000 organizations to digitalize their workplaces and transform their operations.

Currently we are looking for Manager, Software Engineering

The Manager, Software Engineering is responsible for developing and leading international technical teams focused on delivery of quality products in a timely manner. This position collaborates with other technical leaders around the world to ensure a cohesive product suite.
What you will be doing
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• Ensure the delivery of timely, high quality software, delivered both in the cloud and on-premises. Collaborate with internal stakeholders around the world to meet business requirements through helping the team align with prioritized backlog while contributing to technical solutions by helping to define user stories
• Ensure alignment with product vision through collaboration and frequent communication with technical leadership and product owner. Establish team organization in support of product direction
• Lead a team to understand, adhere to, and consistently implement the software development lifecycle. Proactively identify and communicate potential roadblocks to the team and leadership
• Provide technical guidance, hands-on assistance, and promote team culture with an emphasis on security, quality, and engineering agility; remove barriers to enable the team to be productive
• Execute department processes and standards to ensure alignment across the organization. Continuously improve processes through effective communication and acting as a motivator of change within the department
• Contribute to and manage to approved budget
• Collaborate with team members and cross departmental stakeholders in creation coordination and achievement of mutual goals
• Manage and lead the direction of executing department benchmarks protocols and objectives. Assess employee and team performance against established quality metrics; track team performance against established metrics and hold direct reports accountable for meeting defined performance standards; provide feedback to employees
• Perform all managerial functions and responsibilities associated with hiring, compensation, management, employment relations, and termination of employees
• Develop team members; coach employees through their personal growth in: functional expertise, communication skills, and ability to effectively interact with clients and peers. Assist with identifying and developing future leaders
• Operate as a thought leader among the team; contribute significantly to the overall growth and quality of the department
• Serve as an escalation point for issues; provide guidance, resolve issues as necessary, and remove obstacles for team


What will make you successful
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• Bachelor's degree or equivalent experience
• Relevant software industry experience
• Demonstrated technical skills to effectively manage technical teams
• Excellent collaboration skills applied successfully within a team as well as other areas
• Excellent problem solving, critical thinking, and analytical skills
• Experience with Agile or willingness to learn and follow Kanban or other appropriate principles and methodologies
• Demonstrated fiscal responsibility/accountability in managing budgets
• Excellent attention to detail
• Excellent interpersonal skills; able to maintain solid rapport with team members as well as maintain professionalism with those outside of department
• Excellent leadership, sound judgement, and business acumen skills
• Excellent oral and written communication skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact
• Excellent organizational prioritization and time management skills
• Excellent facilitation and project management skills
• Excellent customer service orientation
• Self-motivated with follow through and attention to detail
• Proficiency with presentation and data analytics
• Excellent ability to handle sensitive information with discretion and tact
• Excellent ability to establish rapport and gain the trust of others; effective at gaining consensus
• Able to thrive in a fast paced deadline driven environment
• Ability to coach, mentor, and provide feedback to team members in a timely manner
• Excellent ability to develop, use, and deliver engaging informative and compelling presentation methodologies
• Sharp, fast learner with technology curiosity and aptitude
• Excellent business and technology acumen
• Proficiency with CI/CD principles
• On call/after hours escalation may be required
• Up to 5% travel time required

Hyland's Offering



We're proud of our culture and take employee engagement seriously. By listening to employees' feedback, we're able to provide meaningful benefits and programs to our workforce.

• Learning & Development - development budget (used for certifications, conferences ect.), tuition assistance program, 4,000+ self-paced online courses, instructor-led webinars, mentorship programs, structured on-boarding experience full of trainings, dedicated Learning & Development department supporting our employees
• R&D focus - cutting edge technologies, constant modernization efforts, dynamic and innovative environment, dedicated R&D Education Services department to help you grow
• Work-life balance culture - flexible work environment and working hours (we are working in task-based system!), possibility to work from home, we value trust and we believe efficiency does not depend on your actual location, however we would like to spend time together in the office!
• Well-being - private medical healthcare, life insurance, gym reimbursement, psychologist & dietician consultation, wellness manager care, constant wellbeing programs
• Community Engagement - Volunteer time off (12h/year), Hylanders for Hylanders relief found, Mission fit giving, Dolars-for-doers matching gift programs
• Diversity & Inclusion - employee resource groups, inclusion benefits and policies
• Niceties & Events - quarterly profit sharing, culture & outings budgets, snacks and beverages, employee referral program, Christmas, birthday, baby gifts, constant incentives and employee programs



If you would like to join the company where honesty, integrity and fairness lie in the bottom of values, where people are truly passionate about technology and dedicated to their work - connect with us!



We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.