Job Description

Company Overview
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At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission -critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.

Department Overview
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The Cloud Platform Engineering team is responsible for the development and operations of critical cloud infrastructure and platform services in support of Motorola Solutions' public safety customers.



This team is part of Motorola Solutions' Software Enterprise division, which offers secure, reliable and efficient team communications, workflow, and operational intelligence solutions for mission critical public safety and enterprise markets throughout the world. Our services leverage cloud computing infrastructure to build at scale.

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As a manager on the site reliability engineering team you will join a team of talented software engineers who work directly with product and engineering teams to constantly improve reliability across our suite of public safety products.


You will be involved in project planning and will also be a hands-on technical lead for your team. You and your team's responsibilities will include:

• Development and operation of common platform tools and services to improve the reliability of our mission-critical production systems
• Monitoring and support for these platform and infrastructure services, as well as metrics collection and alerting
• Automating the extraction, transformation, and loading of data related to service reliability and incident metrics and enabling advanced insights through the integration of analytics and AI based components
• Collaborating with stakeholders to develop and execute roadmaps for these products and services based on feedback from internal and external partners
• Mentoring junior team members in the design, development, and support of our products and services.
• On-call support for products and services in production

Basic Requirements
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Qualified Skills
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• BS in Computer Engineering (or equivalent degree)
• 4+ years of professional software development
• 1+ years of experience as a team lead or manager leading development work by example
• Excellent communication skills
• Experience developing cloud-based applications
• Experience implementing software design principles and best practices
• Experience with software design patterns
• Experience performing code reviews
• Creativity and persistence when solving complex problems
• Enthusiasm for learning key technologies, architectures, processes, and best practices

Preferred Skills
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• Experience with high availability architecture best practices
• Experience with observability and monitoring
• Experience with defining and observing SLOs
• Experience with CI/CD pipelines
• Experience with automated testing
• Experience with container deployment and orchestration technologies at scale
• Experience with incident response, disaster recovery, root cause analysis, and postmortems
• Experience with IaC
• Experience with chaos engineering
• Experience with a hybrid cloud architecture
• Experience with network services (HTTP, WebSockets, or similar)
• Experience with AI/ML
• Experience working in Agile teams leveraging Scrum, Kanban, or other methodologies and/or understanding of Agile development concepts
• Experience being on-call for a product in production

Benefits
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In return for your expertise, we'll support you in this new challenge with coaching & development every step of the way. Also, to reward your hard work you'll get:

• Competitive salary.
• Annual Leave maximum of 30 working days (on a pro-rata basis at a rate of 2.5 working day leaves for every month of service).
• Employee stock purchase plan.
• Life assurance.
• Group Medical Fixed Floater Sum Insured of INR 600,000 per family (enroll up to 5 dependents, incl. spouse, children and parents•, can be covered).
• Enhanced maternity and paternity pay.
• Educational Assistance Policy.
• Career development support and wide ranging learning opportunities.
• Employee health and wellbeing support, wellbeing guidance etc.
• Corporate social responsibility initiatives including support for volunteering days.



We are an equal opportunities employer, and we want you to have every opportunity to shine and show us your talents. Please let us know if there is anything we can do to make sure the assessment process works for you. We celebrate diversity and are committed to creating an inclusive environment for all employees.



Connect With a Career That Matters


We're dedicated to "solving for safer" by designing and delivering the mission-critical ecosystem our public safety & enterprise customers refer to as their lifeline - mission-critical communications, software, video and services. Our drive for continuous innovation and partnership with our customers enables them to be ready in the day-to-day moments and in the moments that matter most.

Travel Requirements
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None
Relocation Provided
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None
Position Type
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Experienced Referral Payment Plan
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Yes •EEO Statement •


Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.


We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.


We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com.