Job Description

Razorpay was founded by and in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India.We are a full-stack financial services organisation, committed to helping Indian businesses with comprehensive and innovative payment and business banking solutions built over robust technology to address the entire length and breadth of the payment and banking journey for any business. Over the past year, we've disbursed loans worth millions of dollars in loans to thousands of businesses. In parallel, Razorpay is reimagining how businesses manage money by simplifying business banking (via ) and enabling capital availability for businesses (via ).The Role:RazorpayX is looking for a seasoned sales manager who can drive growth & penetration in the Mid market and SME ecosystem(B2B Sales). We are at the cusp of a technology revolution with API banking, Payouts as a solution, Procure to Pay solutions, Accounting integration and much more enabling new age services that make managing finances a truly wonderful experience.The would also be collaborating closely with cross-functional partners (marketing, Product, Technology, Experience and support, just to name a few) in envisioning a robust business for the mid market and SME merchant base. The role would provide opportunities to develop original ideas, approaches, and solutions in a competitive and ever-changing business climate. Focus will be on driving sales via existing products, Go-to-market for new products and overall revenue scaleup.Roles and Responsibilities:

• Drive new acquisitions, retention and revivals for RazorpayX.
• Drive an efficient, driven sales team based on industry best practices on processes. The teams may be a mix of Inside sales and outbound sales teams
• Build, manage and lead the entire Sales function
• Increase business adoption and market penetration in the Mid market and SME sector
• Work on cross-selling and upselling Razorpay's stack of products to existing customers.
• Track and present key sales metrics and forecast
• Work with senior management, cross-functional teams, recruitment teams and other relevant
• stakeholders to forecast and manage business requirements
• Drive market research, deepen consumer persona understanding and continuously sharpen the sales pitch
• Actively drive client conversations and execute negotiations as and when required.
• Build processes and implement controlling mechanisms for the team.
• Build and set OKRs and KRAs for individuals and for the team.
• Act as the final point of escalation on service and business issues.

Mandatory Qualifications:

• 6-10 years of overall professional experience, along with a minimum of 4 years in managing and leading a team.
• Minimum 4+ years of experience in managing and leading a Sales team (B2B Sales)
• Experience in leading both Inside sales and outbound sales teams would be preferred
• Proven track record of meeting and exceeding established goals.
• Ability to work with multiple stakeholders.
• Proficiency in written and verbal communications.
• Ability to make decisions in a changing environment, anticipate future needs and drive results.
• Strong communication and presentation skills.
• Proven experience in a customer facing role.
• Should have worked with customers in managing requirements and engaging in solution selling.
• Prior experience in payments/fintech preferred.
• Experience in B2B, stakeholder management and team management.

Razorpay believes in and follows an equal employment opportunity policy that doesn't discriminate on gender, religion, sexual orientation, colour, nationality, age, etc. We welcome interests and applications from all groups and communities across the globe.Follow us on &

Razorpay