Working within the FSO team and reporting to the Director, Billing Operations, the individual supports the Order to Cash processes for the entire Group. The role supports all core SAP billing/invoicing needs. The individual will be responsible for ensuring on time execution and maintaining of invoicing tasks for the company by always working in line with agreed processes and procedures.

The role entails leading multiple team leaders and works closely with key stakeholders within Group Finance to ensure that all commercials are processed and accounted for appropriately. There is close collaboration with the other invoicing support teams both inside LSEG and within our partner vendors.

Roles & Responsibilities

• Lead the SAP billing operations team to ensure accurate and on time delivery of all invoices
• To ensure all the scheduled billing jobs in SAP are created and completed as per the agreed schedule without any hiccups, to ensures smooth cash flow throughout their enterprise.
• Manages the daily operations of the SAP billing system.
• Manage stakeholders across the Business Operation & Technology landscape regarding the operational support, with a particular focus on technical integration, including interfaces between impacted and / or dependent Billing system & applications.
• To Ensures the operations and associated procedures of billing systems are efficient and effective for billing delivery.
• To Make informed decision & judgments and take appropriate action regarding issues which may potentially impact the scheduled Billing services delivered by the SAP Bill Run team across the functional area.
• Ensure the necessary checks & validation before / during and after scheduled bill runs are validated to ensure timely & quality deliverables.
• Develops and implements new billing solutions to improve process efficiency and accuracy.
• To ensure the KPIs are met as agreed.
• Partner with a cross-functional support and business teams to ensure customer success in an agile environment.
• Interact with operations team and business teams to realize process requirements, propose & develop solution to resolve issues and determine estimates.
• Manage the functional & technical resources in terms of resource planning, demand management and the prioritization of workload around the scheduled Billings.
• Monitor Billing program/project baselines frequently to ensure all the scheduled/planned activities are occurring as planned - System Checks, Pre/Post Bill Run Validations, budget,
• Reporting, Risk Mitigation Plan, Staffing, Issue Management Plan, Workload schedule... etc.
• Set annual department goals and ad-hoc targets to support company goals and track them for delivery.
• Review KPIs / SLA trackers and promoting the prompt resolution of queries.
• Work along with the Performance Excellence team to ensure on time publication of performance dashboards
• Work closely with Risk Management to establish effective automated financial controls that help assure desired outcomes.

Desired Skills & Experience

• At least 10+ years\' relevant SAP AR Billing consulting experience in a professional services environment, with a large firm, or serving as an internal consultant within industry Ability to multitask and manage multiple deliverables at the same time
• Experience in delivering operational IT support services in a highly integrated, multi-application environment with multiple stakeholders.
• Strong SAP experience in the Billing (SD), SAP-SDC/DRC (invoicing), Billing-Variant configuration,
• Pricing, SAP-Reporting, and Finance (FI-RMCA) modules
• Management of service delivery performance and compliance through agreed metrics and Service levels
• Excellent management, interpersonal, communication and organizational skills
• Ability to comprehend business & technical processes.
• Excellent stakeholder management skills
• Proficiency in English Written & Verbal Communication
• Escalate critical delays to internal groups and any issues to management as appropriate
• Demonstrate a continuous improvement mindset with focus on gradual improvement of the billing function
• Ability to track, review and share feedback on individual performance for direct reports and reporting teams on a monthly/quarterly basis against pre-agreed objectives and KPIs.
• Work with team leads and knowledge specialists to ensure that team members have the appropriate training/information to perform to required standards Delivering training and ensuring associated documentation is communicated.
• Focus on employee development and career progression in line with group policies.
• Promoting and creating a culture that fosters diversity and inclusion in line with group expectations.
• Review and formulate action plans for driving LSEG Engage scores

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone\'s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants\' and employees\' religious practices and beliefs, as well as mental health or physical disability needs.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it\'s used for, and how it\'s obtained, your rights and how to contact us as a data subject .

If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

Job ID R0086880