Job Description

Key Responsibilities:1. Lead Generation:- Build and maintain strong relationships with channel partners/brokers to generate and mobilize footfall.- Engage continuously with channel partners to generate leads and convert prospects into customers.- Develop innovative schemes and incentives to attract channel partners and customers.- Expand the network of channel partners beyond Bangalore to increase reach.2. Sales Performance:- Achieve sales targets as per the Annual Operating Plan (AOP), quarterly, and monthly goals.- Drive the closure of sales deals with customers.- Implement strategies to reduce slow-moving inventory and facilitate faster inventory turnover.- Evaluate the performance of channel partners and monitor channel sales.- Train and guide channel partners to achieve revenue and business objectives.3. Channel Partner Network Management:- Identify and onboard channel partners based on company criteria.- Clearly communicate company terms and conditions to channel partners.- Monitor lead generation and conversion activities of channel partners.- Support channel partners in addressing post-sales customer service needs.4. Sales Reporting & Inventory Management:- Manage and allocate inventory to channel partners based on client preferences.- Provide timely weekly, monthly, and quarterly MIS reports on channel partner activities.- Prepare detailed reports for decision-making at the regional and head office levels.5. Customer Relationship Management:- Respond promptly to customer queries and concerns, ensuring resolution within agreed timelines.- Address complex customer issues and escalate them when necessary.- Maintain accurate documentation for all customers.- Coordinate with relevant teams to resolve escalated customer complaints efficiently.6. Process Improvement & Adherence:- Identify areas for improvement in processes and procedures within the work area.- Recommend and implement process improvements to enhance efficiency, reduce costs, and boost productivity.- Comply with all company-defined guidelines and processes.- Ensure adherence to project timelines and deliverables.Skills & Competencies:- Strong communication and interpersonal skills.- Proven ability to build and manage a network of channel partners.- Customer-centric approach with problem-solving abilities.- Proficiency in sales reporting and inventory management.- Knowledge of the real estate sector, with a focus on channel sales. (ref:updazz.com)

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