Job Description

: Position Name AGM - Sales
Job Band 4
ROLES & RESPONSIBILITIES
Job Purpose/Objective The purpose of this role to present, promote and sell products/services using solid arguments to new prospective customers.
Key responsibilities

• Achieve End customer target for Terminal which includes target number.
• Align and drive End customer strategy for DP World portfolio for CCT.
• Progressively revisit supply chain requirements for end customers & provide them integrated supply chain solution.
• To be a key player to gather Customer Intelligence and co-ordinate with manager to develop customer specific solutions
• Prepare regular management reports for end customer volume & revenue forecast.
• Effective co-ordination with customers for credit and collections as per agreed terms.
• Manage internal & external stakeholders' relation.
• Assistance in arranging trade gathering/function.
• Responsible for sales growth in the region - Engaging with customers on a regular basis and retain existing business, evaluate shifting of business, attracting new business, and monitoring development and delivery of services
• MIS and CRM.
• Actively work on revenue Diversification and enhancement across our service offerings.
• Engage and contribute to digitization projects
• Engage and contribute to P & T projects.
• Map the market and maintain a market intelligence of customers in the region.
• Keep a close watch on performance of trade, competition - track, record, analyze competition volumes / business patterns / infrastructure developments and act in due compliance with governing competition norms and regulations.

QUALIFICATIONS & COMPETENCIES
Skills and Competencies

• Good knowledge about EXIM products & services. Prior experience in End to End Logistics Sales for direct customers.

• Knowledge of the customer strategic imperatives (products/ solutions/ pain points/ KPIs/ MIS/stakeholders) and knowledge of our DPW products/ BUs
• Customer orientation - Regular engagement with Customers to gather Customer Intelligence and develop customer specific solutions by engaging multiple stakeholders Internal & External which will retain/attract customers by understanding their changing needs and expectation.
• Analytical skills (KPIs/ dashboards/ reviews/ Monthly reports)
• Strong communication skills (as the liaison between the customer and DPW - oral and written) including listening/ patience/ team player,

Strong MS office & presentation skills.

• Strategic influencing and interpersonal skills
• Financial knowledge (basic understanding of Finance)

StakeholderInternal: CCT Commercial TeamExternal: End customers (BCO)

• Educational Qualification (min)

MBA or equivalent from a reputed University

• Preferred Certifications if any

-

• Range/ Min no of years - of overall Experience required

8-10 years proven experience in Sales & Marketing.

• Min no of years of Industry specific experience required, if any & the industry type

Minimum 8 years proven experience in sales & marketing in Shipping line, Terminal Commercial, Freight forwarding.

P&O Ferries