Job Description

:Role Name Manager - Sales Operations
Location MumbaiKey responsibilities \xe2\x80\xa2 Program / Project Management for sales teams - both industry sector and business unit sales

• Monitoring, reporting and collating information on sales - customer account wise performance and pipeline on a daily, weekly and monthly basis
• Manage customer segmentation and allocation - making sure all sales channels (direct, digital & telesales) function in coherence
• Developing the objectives, milestones, and backlog of activities for improving overall pipeline
• Engage, organise and manage cross functional teams (sales, finance, marketing, CRM, solutioning) to achieve deliverables are achieved as per agreed timelines
• Driving the change management to promote adherence to defined sales process
• Engage and manage global / regional accounts; support sales teams to access resources, support or any other inputs; become an outside in view on customers, markets and competition for the sales team

• Postgraduate with 4-5 years of experience in the Logistics and Supply Chain industry
• Knowledge on the best practices, market trends, consumer trends
• Knowledge of sales process especially with exposure to pre-sales activities
• Effective coordination, monitoring, and reporting skills; ability to manage large amount of data with excellent analytics skill
• Project management experience and skills would be very useful in this role; should be able to manage large scale PMO
• Candidates preferred from Supply chain, Logistics and ecommerce industry

• Result oriented while ensuring collaboration and teamwork
• Deep listening and understanding skills to get to the crux of a problem and therefore right solution
• Excellent analytics skills in terms of comprehending large amount of data through various sources and developing actionable insights
• Intermediate understanding of logistics and various industry sectors
• Organisation skills backed by diligence and attention to detail are crucial

P&O Ferries