Job Description

Reporting to Segment Voice Head / EFLV Head Experience Range Required: 6 to 8 years of experience in B2B sales (in IT/telecom sector) in the required Enterprise Service industry vertical. Should have experience in end-to-end selling and managing 2-3 strategic accounts (each being tier-1 companies with an annual size of Rs. 10 crores) independently Academic Background : Essential - B. Tech. (Electronics/ Telecom) or an equivalent recognized diploma in IT / Telecom engineering OR MBA Accountability To handle the end-to-end Enterprise fixed line voice solutions Reporting relationship To Segment Head / NBRM Nature and Scope The role is responsible for achieving the set order booking/ revenue targets for the vertical in the region by effectively handling 3-4 Strategic accounts in Chennai Region accounts and taking care of their entire range of telecom requirements across fixed line solutions and managed services. The role is responsible for identifying & developing new leads from existing accounts, coordinating first kick-off meetings, reviewing customer requirements, identifying EBS capabilities for designing resolutions, ensuring preparation of RFS and project take-off. Further, the role handles day-to-day customer management operations and provides timely resolution for customer issues and complaints. The role is required to regularly interface with the client and take account of any changes in customer needs. The role is responsible for practicing effective relationship management, especially for clients requiring Voice solutions (TTSL Products & Services), to nurture associations. The role requires an in-depth understanding of essentially the specific vertical assigned i.e. IT/Telecom, ITES, Services/ Media, BFI/PSU banks, M&D verticals as well as all businesses - and how they relate to one another. Must have selling Exposure of Voice & Mobility in Chennai Market

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