Job Description

Country: India

Location: Narsingpur, Kherki Daula Post, Delhi Jaipur Road, Gurgaon - 122004 (Haryana), India

Role: Manager, Sales Account Management- ALC/ BMS

Location: Gurgaon, India

Full/ Part-time: Full time

Build a career with confidence

Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we\'ve led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.

POSITION SUMMARY:

Responsible for achieving product orders and sales objectives for the region, designated territory or customer base. In doing so, the position is responsible for driving product sales with channel partners; executing effective sales strategies and tactics; providing sales assistance and business support to channel partners; and performing various administrative, management and product marketing duties commensurate with the position.

KEY DUTIES & RESPONSIBILITIES

Sales & Demand Generation:

Aggressively seek, pursue and assist in close new and/or incremental sales opportunities on behalf of channel partners. Provide timely responses and follow-up to sales inquires. Develop and implement specialized sales strategies that will secure business with target customers and/or in unique market segments within the region. Assist with devising and deploying programs that build market awareness and acceptance of company brands in the region. Demonstrate an effective level of professional selling skills and product knowledge suitable for convincing customers to accept and buy ALC products and services. Maintain an effective knowledge level of our competitors\xe2\x80\x99 products strengths, weaknesses and sales strategies within the region.

Account Support & Management:

Provide sales and marketing assistance for individual accounts. This includes, but is not limited to: advertising development, competitive analysis, trade show assistance, sales presentation assistance to end-use customers and engineers, reviewing project specifications for compliance, and counseling account sales staff on the correct and cost effective application of ALC products. Obtain business plans from each individual account which clearly state mutually acceptable business commitments and objectives designed to grow ALC market share and then manage (and hold accountable) the account\'s progress in achieving the plan\xe2\x80\x99s stated objectives. Ensure accounts remain knowledgeable of the latest news, policies, procedures, information sources, and support systems necessary for conducting business with ALC. Ensure accounts are well trained on ALC products, engineering tools, and technical support systems necessary for successfully selling and delivering quality ALC systems to customers. This includes organizing local training programs and seminars such as: new dealer startup training, sales training, and technical training. Ensure accounts remain knowledgeable of the latest news, policies, procedures, information sources, and support systems necessary for conducting business with ALC. Ensure accounts abide by all policies, procedures, and requirements necessary for efficiently conducting business with ALC. This includes ensuring that accounts deliver products and systems which adhere to engineering and commercial standards published by ALC. Maintain an effective level of technical and ALC product knowledge suitable for fielding technical inquires from dealers and end-use customers in the region. Ensure the timely delivery of product and technical support services to accounts/channel partners from available support resources. Effectively manage and resolve conflicts that may arise in the region between accounts as well as conflicts occurring between accounts and their end-use customers. Fairly resolve disputes that may arise from time to time between the company and individual accounts. Work with ALC\xe2\x80\x99s Accounting Department to ensure each account\xe2\x80\x99s credit balances remain within established tolerances and invoices remain within acceptable \xe2\x80\x9caging\xe2\x80\x9d tolerances. Update and maintain all necessary \xe2\x80\x9caccount\xe2\x80\x9d information within corporate databases as well as any other information records important to conducting business with dealers and accounts in the region.

Business Planning & Development:

Devise and execute plans and strategies which increase product orders and revenues in the territory. Accurately plan and forecast order bookings for the territory as a whole and for individual accounts. Remain fully knowledgeable on market conditions such as market size and types, political-economic situation, competition, sales channels and other factors important to planning business growth. Contribute to the development and launch of new product solutions which are useful and/or necessary for preserving or increasing business. This includes providing feedback and recommendations (i.e. product ideas, competitive information, etc.) from the marketplace and participating in the development process of new products.

Administrative & Other Duties:

Accurately and timely report all business expenses for the region and ensure that all expenses are properly coded and applied for tracking purposes. Effectively cooperate with other company departments and individuals in carrying out responsibilities and assigned task. Regularly report on business activities and developments from the territory. At all times, protect the business interest of the company. This includes, but is no limited to, protection of company brands, reputations, and intellectual property rights. At all times, demonstrate a commitment to ethical leadership and practice the highest standards of ethics and business conduct. This encompasses relationships with customers, employees, suppliers, share owners, competitors, and the communities in which we operate.

EDUCATION & EXPEREINCE:

College or University degree in one or more of the following disciplines:

Mechanical Engineering

Electrical Engineering

Computer Sciences

Business Administration

8+ years working experience in Building Automation & Controls industry

5+ years working experience selling and marketing Building Automation & Controls solutions

5+ years working experience managing and servicing product distributor accounts

Requirements

• You must be fluent in English, both written and verbal.
• You must have knowledge of automation and control systems, HVAC, lighting and general building systems \xe2\x80\x93 both in design and maintainability.
• You must have proven sells, communication and design skills within engineering documentation systems and ability to work within a fast-moving engineering design team.
• You must have a good reference list of contacts within the industry and across the territory with whom you would immediately start to market our product brands.
• You must have ample knowledge of the building automation industry\'s market conditions such as market size and types, political-economic situation, competition, sales channels and other factors important to planning business growth.
• The position requires extensive travel within the territory and periodic travel to other international destinations, typically the USA. The successful candidate must be prepared for this and as such needs to have no travel restrictions both legal and personal.

Benefits

We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary.

• Make yourself a priority with flexible schedules, parental leave
• Drive forward your career through professional development opportunities
• Achieve your personal goals with our Employee Assistance Programme

Our commitment to you

Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.

Join us and make a difference.

Apply Now!

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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