Job Description

You Lead the Way. We\'ve Got Your Back. At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we\'re supporting our customers\' financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what\'s possible - and we\'re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. We back our colleagues with the support they need to thrive, professionally and personally. That\'s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. Function Description: With a focus on digitization, innovation, and analytics, the Marketing Analytics, Products & Data Science Solution (MAPDS) team creates central, scalable platforms and customer experiences to help markets across all of these priorities. Charter is to drive scale for the business, and accelerate innovation for both immediate impact as well as long-term transformation of our business. A unique aspect of MAPDSis the integration of diverse skills across all of its remit. MAPDShas a very broad range of responsibilities, resulting in a broad range of initiatives around the world. Strategic Insights and Analytics team sits within the Global Merchant and Network Services The purpose of the role is to provide data driven insights that inform short-term merchant strategies through consultative analytics for global market(s). This role is responsible for end-to-end execution of the project engagement from problem definition, data analysis/interpretation to develop the storyline with the insights/recommendations. Candidate is required to create strategic insights by quickly understanding new data presented in front of them and making decisions based on logic, business understanding and data techniques. Purpose of the Role: Driving merchant engagement by generating bespoke actionable insights for AXP top merchants globally, while keeping a strong focus on opportunities to drive merchant value through scale. Responsibilities: Drive consultative & strategic analytical projects for merchants across the globe operating in Travel, Retail & Everyday Spend industries Proactively drive in-house strategic initiatives to further merchant engagement and American Express brand value Leverage the power of closed loop through Amex network to make intelligent and relevant insights Work with partners located across the globe spread across multiple business units Stay current in their field and up to date with latest business trends, data science, business statistics and algorithms Manage a team of 2-3 people for driving the different engagements Critical Factors to Success Business Outcomes: Translate unstructured requests into analytical strategies and convert the available information into actionable insights Ability to manage multiple requests with a quick turn-around Envision the bigger problem that the partners are looking at and structure possible what if scenarios Provide multiple solutions based on timeline and data availability Leadership Outcomes: Put enterprise thinking first, connect the role\'s agenda to enterprise priorities and balance the needs of customers, partners, colleagues & shareholders. Lead with an external perspective, challenge status quo and bring continuous innovation to our existing offerings Demonstrate learning agility, make decisions quickly and with the highest level of integrity Lead with a digital mindset and deliver the world\'s best customer experiences every day Academic Background: Bachelor\'s in Statistics/Mathematics/Economics/ Engineering with relevant experience Preferred: Post Graduation in Statistics/Mathematics/ Economics/Engineering/Management Functional Skills/Capabilities: Analytics & Insights & Targeting Technical Skills/Capabilities: R, Python, SAS, SQL, Hive, PySpark Advanced Statistical Techniques Advanced Excel Enterprise Leadership Behaviors Set The Agenda: Define What Winning Looks Like, Put Enterprise Thinking First, Lead with an External Perspective Bring Others With You: Build the Best Team, Seek & Provide Coaching Feedback, Make Collaboration Essential Do It The Right Way: Communicate Frequently, Candidly & Clearly, Make Decisions Quickly & Effectively, Live the Blue Box Values American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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