Job description Role Purpose: .To minimize fraud and operational risk in the state by effectively using Risk consultants (agencies) .Identify preventive measures to avoid any risk occurrence .Coordinate & conduct investigation on various cases allocated & revert within timelines .Proactively identify issues /gaps in various processes and ensure mitigation & loop closure .To effectively manage risk agencies and to ensure that their competency skills are upgraded as against evolving fraud trends Initiating governance action against erring entities post investigations Key Accountability: Effective use of risk agency network and ensuring closure of investigation cases within stipulated timelines without compromising on quality Ensure issues are picked up in a proactive manner & necessary corrections are made Create network with law enforcement agencies and also Hospitals/ industry level networks. Imparting risk awareness/sensitization trainings across various branch locations / departments Effective management of stakeholders at central and state level Good inter personal, presentation and MIS skills Competencies (Knowledge & Skills): Knowledge: Understanding of financial fraud related processes would be preferred Understanding of various risks in insurance processes / products Logical & analytical mindset essential Managing Stakeholder expectations Skills: Eye for detail to detect issues Strong Analytical & presentation skills Ability to do multi-tasking Good written and oral communications Experience in managing vendors Inter-personal skills & negotiation skills. Crisis Management Team Management Ability to Innovate & learn new methods Educational Qualification : Graduate
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