Manager Regional Operations & Customer Service
Year Mumbai, Maharashtra, India
Job Description
JOB DESCRIPTION:CFA & Transport Management
- Manage CFA operation of the Region
- Ensure statutory compliance at CFAs
- Responsible for infrastructure upgradation of CFAs in line with business need
- Ensure compliance on distribution & quality SOPs
- Source transporters for secondary distribution
- Process payments of CFAs and transporters
- Identify and drive M&P initiatives and service level improvement opportunities
- Ensure stock replenishment at CFA as per forecast by co-ordinating with Distribution Planning Manager
- Monitor FEFO & stock freshness at CFAs
- Ensure timely disposal of market return damages & expiries
- Responsible for preparing Distribution Budget for the region and tracking budget vs spend
- Responsible for rate negotiation with C&FAs, warehouse agencies and transporters
- Single point regional co-ordinator for SC related queries
- Oversee POSM distribution and sharing of information to sales team
- Ensure adherence to SLAs with internal and external stakeholders
- Experience in Supply Chain & Logistics Experience
- Handling CFA / Warehouse / Customer Service / Sales Commercial Operations
- People Management
- Analytical Skills
Mumbai : BKC BuildingADDITIONAL LOCATIONS:WORK SHIFT: StandardTRAVEL: Not specifiedMEDICAL SURVEILLANCE: Not ApplicableSIGNIFICANT WORK ACTIVITIES: Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day)
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Job Detail
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Job IdJD3317750
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMumbai, Maharashtra, India
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EducationNot mentioned
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ExperienceYear