Job Description

Company:Description:B2B- Health Delivery Team is seeking candidates for the following position based in the Noida office:Business Title: Lead Specialist / Manager - US EH&B Brokerage & ConsultingWhat can you expect?We are seeking a highly skilled Lead Specialist/Manager to join our team in the B2B process. In this role, you will be responsible for serving the US regions for marketing and renewal of various insurance coverages.Ensure the timely and accurate production and processing of relevant documents and information, including report preparation. Contribute to the achievement of Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and business objectives. Adhere to Company policies and performance standards. Update reports based on predefined templates on a regular basis to ensure accurate entry. Maintain a basic understanding of the core aspects of relevant Insurance and related legislation.What is in it for you?

• Holidays (As Per the location)
• Shared Transport (Provided the address falls in service zone)

We will count on you to:

• Data processing and analysis - assist the consulting team in gathering, organizing, entering and reviewing data using Excel spreadsheets to be used for various client projects
• Use Proposal Tech system to develop, distribute, and summarize marketings for consulting team review
• Checking vendor data for reasonableness and follow-up with vendors regarding missing or inaccurate data
• Developing draft responses of questions from vendors
• Consulting projects including creating Requests for Proposals for marketing and renewal of client insurance policies
• Ensuring compliance of all internal and client policies
• Updating of workflow process documents
• Creating reports, perform data analysis, including presentation of data insights
• Participate and contribute in any special project requirements
• Learn and understand business specific domain
• Adhere to process documentations (e.g. SOPs, PMAPs, Exception and Update Tracker etc..)
• Focus on the culture of First Time Right
• Ownership of delivery on assigned work through self-planning and monitoring of all activities

Note: Applicants should be flexible working in shiftsWhat you need to have?

• Graduate with minimum 5-8 yearsxe2x80x99 experience overall
• Intermediate to advanced level knowledge in MS Excel (Must)
• Proficiency with MS PowerPoint
• Strong experience in Project/Process/Task Requirements & translating requirements into working deliverables
• Excel VBA/Python and R-Studio (Preferred- Good to have)
• Knowledge of H&B domain (MUST)
• Sound knowledge of process documentation, development of SOP, knowledge artifacts
• Ability to work independently and on a team
• Advanced Logical, Data Analytical & Data Mining skills
• Strong experience in Workflow, RCA, Defect Management
• Proficient in Effort Estimation
• Project management skills xe2x80x93 thorough understanding of projects and processes
• Excellent interpersonal skills, strong oral & written communication skills
• Ability to prioritize and handle multiple tasks in a demanding work environment

What makes you stand out?

• Adaptable communicator, facilitator and problem solver
• High attention to detail
• Good relationship skills, Proven ability to work on own initiative as well as in a team
• Ability to multi-task and prioritize time effectively

Mercer is a business of Marsh McLennan, which is a leading professional services firm in the areas of risk, strategy, and people. Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and promoting real health and well-being. They have approximately 25,000 employees based in 43 countries and operate in over 130 countries. Marsh McLennan, the parent company of Mercer, has 85,000 colleagues and annual revenue of over $20 billion. They help clients navigate complex environments through their market-leading businesses including Marsh, Guy Carpenter, and Oliver Wyman. For more information, you can visit mercer.com and follow Mercer on LinkedIn and Twitter.Marsh McLennan is also committed to creating a diverse, inclusive, and flexible work environment. They strive to attract and retain the best talent regardless of characteristics such as sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, caste, gender identity, or any other characteristic protected by applicable law.Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one xe2x80x9canchor dayxe2x80x9d per week on which their full team will be together in person.

Marsh McLennan