Job Description

Job SummaryWe are seeking a highly skilled Product Consultant with 9 to 13 years of experience to join our team. The ideal candidate will have extensive experience in TW-Admin Queries Config TW-Basic Config and Trackwise On-prem. A background in COTS Products within the Life Sciences Manufacturing and Supply Chain domain is a plus. This role involves providing expert guidance and support to ensure the successful implementation and optimization of our product solutions.Responsibilities * Lead the implementation and configuration of Trackwise On-prem solutions to meet client requirements.

• Oversee the development and execution of TW-Admin Queries Config to ensure data integrity and accessibility.
• Provide expert advice on TW-Basic Config to optimize system performance and user experience.
• Collaborate with cross-functional teams to gather and analyze business requirements for product customization.
• Develop and maintain comprehensive documentation for all configurations and customizations.
• Conduct training sessions for end-users to ensure effective utilization of the product.
• Monitor system performance and troubleshoot issues to ensure seamless operation.
• Participate in client meetings to provide technical insights and recommendations.
• Ensure compliance with industry standards and best practices in all configurations.
• Work closely with the project management team to ensure timely delivery of project milestones.
• Provide ongoing support and maintenance for implemented solutions.
• Stay updated with the latest advancements in Trackwise and related technologies.
• Contribute to the continuous improvement of internal processes and methodologies.

Qualifications * Possess extensive experience in TW-Admin Queries Config ensuring robust data management.

• Demonstrate proficiency in TW-Basic Config to enhance system functionality.
• Have a strong background in Trackwise On-prem implementation and support.
• Experience in COTS Products within the Life Sciences Manufacturing and Supply Chain domain is a plus.
• Exhibit excellent problem-solving skills and attention to detail.
• Show strong communication and interpersonal skills for effective client interactions.
• Ability to work independently and as part of a team to achieve project goals.

Certifications RequiredCertified Trackwise Administrator ITIL Foundation Certification

Cognizant