Job Title: Manager, Operations Location: Mumbai Reporting Manager: Senior Manager Role Summary: The Operations Manager oversees the day-to-day operations of the department. He/She provides direction and guidance to a group of Leads supporting business operations. The role is accountable for the implementation of internal projects and initiatives, as well as coaching and developing key team members. The role also takes responsibility in the development, implementation and maintenance of business operations functions within the delivery center. Responsibilities and Duties:
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