Job Description

Calling all innovators \xe2\x80\x93 find your future at Fiserv.

We\xe2\x80\x99re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day \xe2\x80\x93 quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we\xe2\x80\x99re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title Manager, Physical Security

What does a successful Manager, Security do at Fiserv?

Reporting to the Senior Vice President of Global Security, APAC, the North India and Pune Manager Security position will provide oversight, assistance and response for all security needs across India. This includes asset and content protection, investigative support, travel security, workplace security, security technology, and incident monitoring. In an emergency, the Security Manager can respond, oversee and direct Fiserv assistance and support by providing operational capabilities, technical expertise, and policy recommendations in the performance of essential services along with Fiserv Global Security internal partners, business partners, third-party security vendors, law enforcement, etc.

What will you do

• Provide risk assessment, plan development, vendor management, and security support for all Fiserv operations.
• Provide immediate stabilization and management for security incidents.
• Integrate existing intelligence efforts to assess global security and geopolitical events to keep all business operations and safe, secure and resilient.
• Develop and implement comprehensive security plans for company operations by effectively utilizing Global Security resources and successfully collaborating with key company stakeholders, external sources and law enforcement.
• Engage with relevant local stakeholders including regional leadership.
• Develop/review risk assessments and security guidelines and design security plans and specialized guidance for higher-risk activities.
• Maintain collaborative relationships with internal Global Security partners and external law enforcement partners.
• Conduct and oversee security assessment program and leverage external and internal partners for timely threat and risk evaluations and response.
• Ensure that safety and asset protections plans are communicated and delivered.
• Build and partner with the security industry to identifying technology solutions to support security requirements.
• Support the Global/regional crisis management program in India which supports the Fiserv in its response to a variety of emergencies and provides resources to help prepare for any kind of disaster. This includes medical emergency support, First Aid and CPR/AED trainings, disaster response, Communal incident preparedness, etc.
• Escalates notification to leadership and maintains consistent communication on investigation results and remediation.
• Manages security vendors, service providers, etc.
• Supports security and operations for Fiserv
• Work, Health, Safety and Risk Management
• Complete or oversee audit reports, reviews and evaluations and report back to the business.

What you will need to have

Ideal experience:

• 10+ years\xe2\x80\x99 experience in private sector corporate security or a related public sector organization/law enforcement
• Bachelor\xe2\x80\x99s degree in an area of study relevant to this position
• Nice to have- Strong working knowledge of the Fintech services industry.
• Strategic thinker with the ability to drive execution against a financial plan.
• Strong interpersonal skills and ability to influence a diverse audience including experience working with external partners and business owners to bring product and assortments to the market.
• Successful experience working, and thriving, in a highly matrixed company structure.
• Strong organizational skills with the ability to work on multiple projects in an efficient manner to meet dynamic deadlines.
• Quick learner with ability to take direction, work under pressure, and operate as part of a team Excellent verbal and written communication skills.
• Experience managing multiple stakeholders.
• Strong Team Player \xe2\x80\x93 ability to build & foster collaborative partnerships across functions & departments.
• Well-developed communication skills
• Ability to manage the organizational and cultural change efforts needed to ensure new, innovative concepts, business practices, and technologies are fully adopted and integrated into the business.
• Ability to travel domestically and internationally as required.

Preferred qualifications:

• Graduate/Master\xe2\x80\x99s degree
• Professional certifications in security
• Experience in the security industry/law enforcement/services

Fiserv is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global fintech leader with 40,000-plus (and growing) associates proudly serving clients in more than 100 countries. As a FORTUNE\xe2\x84\xa2 500 company, one of Fast Company\xe2\x80\x99s Most Innovative Companies, and a top scorer on Bloomberg\xe2\x80\x99s Gender-Equality Index, we are committed to excellence and purposeful innovation.

Our commitment to Diversity and Inclusion:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won\xe2\x80\x99t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won\xe2\x80\x99t send you a check to cash on Fiserv\xe2\x80\x99s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local law enforcement.

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