Manager Operations Education Loans Cfab Mumbai Lodha (i Think Techno Campus) Mm
Job Description
Key Objective of the Job: 1. Developing operational strategy, Operational process design for Education Loan Product. 2. Should be a Subject Matter expert in Education Loan Ops 3. Flair understanding of Loan Operations processes, Key Performance metrices etc 4. Engage with the stakeholders to drive Process improvement, re-engineering, and enhancements. 5. Stakeholder Management - Product, IT, Business, Ops, SLA partner and Outsourcing Partner. 6. Project Management - BRD writing, UAT and Process Improvement/Automation 7. Managing and driving of a mid-sized team - 18 to 20 Team members Major Deliverables: 1. SLA Management - TAT/Delivery 2.Timely implementation of Process/ Projects - as per Plan 3.Quality and productivity monitoring of the team 4.Compliance management as per policy/RBI regulation. 5.Managing Process control / Ops Risk etc. Specialized job competencies: 1.Good knowledge of retail loan products along with Education Loans 2.Ability to handle multiple priorities and demands in a fast-paced dynamic environment. 3.Flexible, self-driven and Proactive 4.Strong Stakeholder management and Project Management skills 5.Ability to handle mid-sized team. Other desired attributes: 1.Good communication skills 2.Good negotiation skill & presentation Educational Qualification: PG/MBA
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Job Detail
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Job IdJD3119505
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationThane, Maharashtra, India
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EducationNot mentioned
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ExperienceYear