Job Description

Job Title: E-commerce Operations Associate (Fresher)Location: Mayur Vihar, delhiCompany: Soprah Marketing Pvt LtdAbout Us:At Soprah, we are a dynamic and innovative player in the e-commerce industry, dedicated to providing exceptional products and services to our customers. We believe in fostering a collaborative and growth-oriented environment where fresh talent can thrive.:We are seeking an enthusiastic and detail-oriented E-commerce Operations Associate to join our team. This is an excellent opportunity for a fresher eager to learn and grow in the e-commerce space. The ideal candidate will have a basic understanding of computers, proficiency in Microsoft Excel, and a passion for managing online sales operations.Key Responsibilities:- E-commerce Portal Management: Assist in the onboarding of new e-commerce portals and ensure smooth integration with our systems.- Order Processing: Handle day-to-day order management, ensuring timely processing and fulfillment of customer orders.- Inventory Management: Monitor stock levels and assist in managing inventory across various platforms.- Returns Handling: Process returns efficiently, maintaining accurate records and ensuring customer satisfaction.- Sales Dashboard Management: Support the creation and maintenance of sales dashboards to track performance metrics.- Profit and Loss Tracking: Assist in monitoring P&L statements related to e-commerce operations.- Customer Support: Provide support for customer inquiries related to orders, returns, and product information.Qualifications:- A basic understanding of computers and internet applications.- Proficiency in Microsoft Excel (knowledge of formulas, pivot tables, etc. is a plus).- Strong attention to detail and organizational skills.- Excellent communication skills, both written and verbal.- A proactive attitude with a willingness to learn and adapt.What We Offer:- A supportive work environment that encourages professional growth.- Opportunities for training and development in e-commerce operations.- A chance to work with a talented team passionate about e-commerce.- Competitive salary and benefits package.How to Apply:If you are a fresher looking for an exciting opportunity to kickstart your career in e-commerce, we want to hear from you! Please send your resume and a brief cover letter outlining your interest in the role to [Your Email Address].Join us at [Your Company Name] and be part of our journey in shaping the future of e-commerce! Note: Only shortlisted candidates will be contacted for an interview. Thank you for your interest!

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