Job Description

:POSITION SUMMARY:Manager - Operations Excellence:Candidates should have substantial experience in standard concepts, practices, and procedures in Six Sigma process improvement, as well as experience in US mortgage markets. Additionally, they should have a proven track record of driving digital transformation initiatives, business process management initiatives, and overall transformation of processes or services. The ability to manage projects efficiently and effectively from inception to completion, along with strong project management and time management skills, is also essential. The incumbent will execute projects on process redesign projects and maximize efficiency opportunities for all departments as part of our corporate continuous improvement program, Innovation, and Disruption.JOB FUNCTIONS AND RESPONSIBILITIES:

• Leverage Six Sigma methodology (DMAIC) to identify and eliminate inefficiencies in mortgage processes.
• Analyze business processes: You\'ll dig into how things are currently done, looking for bottlenecks, inefficiencies, and areas for improvement.
• Identify improvement opportunities: This could involve brainstorming solutions, researching best practices, and proposing ways to automate tasks or improve workflows.
• Led cross-functional teams in redesigning processes for optimal efficiency and customer satisfaction.
• Implement digital transformation initiatives to streamline workflows and drive automation.
• Analyze data and identify key metrics to measure the impact of process improvements.
• Assist with project implementation: You might help gather data, develop presentations, or track progress as improvements are rolled out.
• Data analysis and reporting: You may use data analysis tools to measure the effectiveness of changes and create reports to communicate findings to stakeholders.
• Contribute to documentation: You could help document new procedures or best practices to ensure everyone\'s on the same page.
• Develop and deliver training programs to foster a culture of continuous improvement within the organization.
• Champion Lean Six Sigma practices and mentor project teams for Green Belt/Black Belt certification.
• Manage projects effectively from inception to completion, ensuring adherence to budget, timeline, and quality standards.
• Collaborate with stakeholders across departments to drive change adoption and ensure alignment with business goals.
• Supports and leverages process for sharing best practices

Benefits that you will see.

• Be a part of a dynamic and innovative team at the forefront of the mortgage business.
• Make a real impact by streamlining processes and improving efficiency.
• Develop your expertise in Six Sigma and process improvement methodologies.
• Opportunity for professional growth and career advancement.

This is an exciting opportunity for a passionate and results-oriented individual to make a significant contribution to our company\'s success.EDUCATION / EXPERIENCE:

• Any bachelor\'s degree - Commerce, Science, Engineering (Preferred is Commerce and Engineering only)
• A bachelor\'s in cost accountancy (ICMAI) qualification is also a good
• MBA in Finance, Finance, Accountancy, Performance Analysis, Systems or IT, Data Science, Artificial Intelligence
• 10 + years of experience in driving independent Green Belt/Black Belt Six Sigma projects and lean transformation projects.
• Experience in identifying and executing Digital transformation initiatives.
• Exposure to various frameworks and methods for Automation identification, Art of Possible in automation and Execution.
• Experience in driving transformative initiatives in Mortgage or allied banking or financial service business.
• Lean Six Sigma Certifications are required along with demonstrated process improvement results (Green Belt Certification is minimum, Black Belt preferred)
• Project management and Process Mapping experience
• Thorough knowledge of mortgage operations, procedures, and operational regulatory compliance a plus
• Strong Data Analytics Skill experience in Minitab, Excel, and Other Statistical Tools

WORK SCHEDULE OR TRAVEL REQUIREMENTS:

• Comfortable with working in a mid-day shift.
• Business required travel to office locations of Bangalore, Mumbai & Pune - Occasional and mostly Hybrid work culture

About Us:Ocwen Financial Solutions Private Limited is a wholly-owned subsidiary of Onity Group Inc., a leading non-bank mortgage servicer and originator providing solutions through its primary brands, PHH Mortgage and Liberty Reverse Mortgage.PHH Mortgage is one of the largest servicers in the United States, focused on delivering a variety of servicing and lending programs. Liberty is one of the largest reverse mortgage lenders in the U.S., dedicated to education and providing loans that help customers meet their personal and financial needs. Onity Group Inc. and its subsidiaries are committed to helping homeowners and delivering exceptional service and value to customers, clients and investors.At Onity Group Inc., we consistently deliver on our commitments to customers, clients, investors and colleagues through caring service, integrity and creative solutions. This Service Excellence philosophy is embraced by meeting service standards we call CARE, which stands for Caring, Accurate, Responsive and Empowered. We expect all employees to interact and engage our colleagues and our customers with respect, courtesy and professionalism, and to achieve results consistent with our CARE standards.Onity Group Inc. is intensely focused on hiring, developing and retaining the best talent in the industry! Our commitment to Diversity, Equity & Inclusion ensures that we sustain our reputation as an outstanding place to work, a great business partner and a valued community member. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. Visit for details.

Ocwen Financial Corporation